Hi Northeast.
the machine is not new and has been working fine but sometime back Audio went missing and even after pairing it with WM12 which is of course fully charged I still don't get any audio....the headphones is the same case. am in Kenya and no dealer is around here. Hope someone out there can have a solution coz the nearest I can get a reliable dealer is in Dubai meaning I have to send this machine by mail.
thanks so much for your concern and response