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My Gpx5000 Is Not Working


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Hey Kennedy,

I have been a Minelab dealer here in the US since the early 90's.  I hate to say it, but that is a counterfeit control box at a minimum.  I would contact the seller ASAP if possible to get your money back.  I would also report the buyer to Minelab Americas so others don't purchase counterfeit Minelab GPX's.  This has been a huge problem over the last 5-6 years starting with the Sudan Gold Rush.  

Here are a few links that might help you out -

http://www.minelab.com/customer-care/stop-counterfeits

http://www.minelab.com/usa/customer-care/stop-counterfeits/counterfeit-update

http://www.goldcitydetecting.com/counterfeitgpx5000.htm

Hope this helps a bit,

Rob Allison

 

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Man that really sucks. Definitely not a genuine GPX. :sad:

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There are lots of ways to spot a fake Minelab, but the easiest is the price. Minelab controls advertised prices. Right now a Minelab GPX 5000 cannot be advertised for less than US$3999 in the United States. Anything advertised for dramatically less is probably a counterfeit detector. The price may vary in other countries, but will still be consistent at genuine dealers.

Same old rule applies - if it is too good to be true....

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Hey Steve,

  Ya, its sad to hear when someone calls and tells you they picked up a new GPX 5000 (back when they were $5795.00) for like $3000.  I would tell them there is no possible way anyone could sell one that cheap.  I always knew where this was going for the customer, but they wouldn't listen despite all the honest advice I would give.  I even had a smaller group of these customer call me back and ask he what I could do for them .......

Always seek out your "local"  Authorized Minelab Dealer.  They are easy to find, find them or Minelab's website under the Find a Dealer section.  When in doubt, you could always post something on the forums if you're searching for one, or call Minelab Customer Care Number directly to verify a dealer if in doubt.  

Anytime you see prices under the MAP (minimum advertised Price), I would question the sale if you don't know the dealer personally.  Also, be extremely careful on Amazon and other Marketplaces.  I have even seen some Fake ones on Ebay, but dealing with Paypal in my opinion has been the safest payment option over the last 15 years.  Many fraudulent sellers are popping up on Amazon, please use extreme caution on there!!!

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