Jump to content
Sign in to follow this  

Minelab Service Rep Seems Is Watching At Least Some Forums

Recommended Posts

jasong    678
2 hours ago, Rick Kempf said:

Detector companies are cursed with customers who want to use their products for 20 years. 

The customers are not to blame. The reason this doesn't happen as much in other tech industries is because they innovate more, create new products that make the old products obsolete more often, and as a result have a customer base that is always looking forward to buying a new model and getting rid of the old one, not repairing it.

Also, the detector industry doesn't really decrease the prices on their older models by much unless they are about ready to retire them. There are still detectors from the 90's, 25 years old, selling for the same price or more as when they were released, and still competitive with new releases today performance-wise. In the computer world you can get 1-2 year old stuff for huge discounts, so people with 5 year old stuff have a big motivation to upgrade and stay relatively current. Something older than 10 years is often worthless.

I still use the same 2 detectors I started with 10 years ago. Just no reason to upgrade because no company is giving me one. Give me a reason (price and performance) and I'll never look back. Granted, the detector market is smaller than say computers or phones. But it's not as small as some people think either, it's big enough to support innovation, Minelab is a prime example.

  • Like 3

Share this post

Link to post
Share on other sites

klunker    1,230

 One would think that the cost of the top of the line nugget detector being over $10,000.00 (GPZ with both coils) would encourage some viable competition. That would in turn would force Minelab to improve build quality and customer service (or claim 50% more depth*). But I haven't even heard any rumors of a competitive detector.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

  • Similar Content

    • By GB_Amateur
      Although this post has some relevance to the threads of excitement regarding the just announced Minelab Equinox (wonder what Chevy thinks about that name...), it really isn't directly on topic so I started a new thread instead.  You'll see the relevance in my final comments, after the 'facts'.
      Just back from Colorado and I mentioned in another thread that part of my trip was attending two events by Denver's Eureka Treasure Hunters Club (http://www.eurekathc.org/):  The monthly (2nd Friday evening) club meeting and the annual Coinhuna -- free(!) hunt for members only.  I slid through a loophole(?) to get to participate in the latter.
      There were 50-60 attendees of the club meeting and a similar number for the hunt, and most were overlap = same people.  Being a detector zealot (thanks at least in part to some posters here who will remain anonymous), I spent some time walking around prior to the hunt to see what detectors people were using.  I was surprised at the results of this informal survey, but maybe you won't be.  NOTE:  I did not do a scientific tally, so the numbers aren't 100% accurate, but they aren't that far off.  I do know detector brands, although models (especially older ones) not so much.  Here is my view and recollection.  I'm assuming ~60 detectors were viewed (some brought more than one):
      White's (mostly TRX, IDX, DFX) -- 35.
      Garrett (AT Pro, Ace [various], AT Max, AT gold, older green models whose names I didn't catch/recognize) -- 15.
      First Texas (F75, T2, Gold Bug Pro -- that was me!) -- 4.
      Tesoro (Lobo Super Track, other I didn't recognize) -- 2.
      XP (Deus) -- 2.
      Minelab, Nokta, Makro, Bounty Hunter -- 0!
      Ok, what's up with this? First off, it was a competition hunt.  But I only saw 9 of the long skinny rectangular coils, 8 White's Bigfeet and one Tesoro cleansweep.  That still leaves a whopping 26 White's detectors with tyical general use coils.  While in the Denver area I also went by Gold-N-Detectors (in Golden, catch the play on letters?).  Now we may be getting somewhere.  They have pretty much all of White's current models on display along with several Garretts and about four Tesoros.  The only FTP I saw was a Teknetix T2 black.  Didn't notice any other brands.  They sell detectors at full retail with, AFAIK, no negotiating.  So I'm sure not everyone at the club has bought their detectors at that outlet.  However, there is a strong influence, and if you see one you like at the store you can just go online and get a discount.
      There is also a 'mentoring' effect.  For example, a person shows up at the club meeting wanting to get into the hobby and is influenced by what detector to get based upon the possessions of the experienced club members.
      Does country loyalty also play a part?  I think it does; just read some comments you see here occasionally.  But that's not the whole story.  Why only 4 First Texas detectors in the lot?  Last I looked Los Banos and El Paso are still on this side of the wall.  (oops, might get in trouble for that comment...)
      There are quite a few things that make the detectorprospector.com site unique compared to (or at least quite different from) other sites:  1) international participation; 2) dominated by gold prospectors; 3) more sophisticated(?) when it comes to understanding and using detectors; 4) more oriented towards the professional end of the spectrum than the hobby/weekender other extreme.  Most if not all of these give Minelab (and probably Nokta/Makro) a bigger audience/following.
      Even if the Equinox is the best thing since sliced bread (and it might be; I'm not taking sides), I don't think it's going to put the other guys out of business.  In fact, I doubt it's going to knock Garrett off the back cover of just about every treasure hunting magazine (and that includes ICMJ).  There are more things that go into market share than the performance of the product, although it certainly is a big factor.
    • By Steve Herschbach
      From https://www.whiteselectronics.com/wp-content/uploads/2017/08/2017_5.pdf, page 3....
      Rumors have been swirling about what machine White’s will release next. Some speculate that it could be a 12kHz “MX Maxxx” sold with a $200 higher price tag. Others imagine White’s going back to its roots, releasing an old-school BFO machine that weighs 8 lbs and runs on 4 C-cell batteries.
      Inside sources seem to point to some kind of mid-priced, high-performance detector aimed at customers who need a deep-seeking machine at an affordable price point. Only time will tell."

    • By Tnsharpshooter
      Don't think I've seen this posted yet.
      06 Sep 2017
      Minelab Americas relocates to Naperville, IL.
      Minelab Americas has moved to a new office space in Naperville, Illinois commencing Friday 1 September, 2017.  
      The new office has premier facilities including sales, marketing and operations areas, warehouse and a brand new showroom displaying Minelab's extensive range of metal detectors.
      The new address is:
      123 Ambassador Drive, Suite 123
      Naperville, IL  60540

      Our Minelab Americas phone number remains the same: 1-630-401-8150
    • By Norvic
      Note the comment about what is coming out later this year.
    • By Mark Gillespie
    • By Steve Herschbach

      White's Electronics just started their fall "Garage Sale" with a number of what I think are some incredible deals. As an ex-dealer I should know! The main one that caught my eye is the White's GMT package, new with full warranty, for less than normal dealer cost.
      White's GMT Reg $799.95
      6" Concentric Coil Reg $149.95
      Digging Tool Reg $39.95
      Backpack Reg $99.95
      Total Full Price $1089.80 On Sale for $450 TOO LATE, SOLD OUT!
      I cannot see how anybody with even a thought of getting a GMT can get a better deal than this! If you check the Garage Sale link above you will also see the White's V3i at about 1/3 off plus other great deals.