Simplex Software Update - Update

[BeachHunter]

Help..I can’t find the update when I click the link in the above posts. Thanks!

[Chase Goldman]

The update is on the left side of the Simplex product page here:

https://www.noktadetectors.com/metal-detector/simplex-metal-detector/

 

[Phoenix50]

3 hours ago, Chase Goldman said:

iOS  - So they are going to allow their detectors to be upgraded by iPhones?  Wonder how they are going to that, with some sort of phone app, I suppose.  Would be cool if they could do it with and Android phone, too.

No. They said they were going to make it updateable (Is that a word?) on my iMac.

[Chase Goldman]

Thats 

10 minutes ago, Phoenix50 said:

No. They said they were going to make it updateable (Is that a word?) on my iMac.

OK, That's not iOS then, its macOS.

iOS = iPhone/iPad

macOS = iMac/Macbooks etc.

You got me excited there for a sec that Nokta was working on a cell phone app to control/update their detectors.  XP hasn't been able to deliver on that one after promising it nearly 5 years ago.

[Phoenix50]

Well.......;;;;;;;

I tried to update the Simplex on a Windows platform.  I don’t know what happened but now the detector won’t power down and I get a basic screen:

I also get an error message on the laptop screen:

When I push the power button, I have to hold it down for the machine to power off, but it just turns on with the basic screen.

any gurus out there who can tell me what is the problem?

 

[Phoenix50]

10 minutes ago, Chase Goldman said:

Thats 

OK, That's not iOS then, its MacOS.

iOS = iPhone/iPad

macOS = iMac/Macbooks etc.

Sorry mate. I’m no expert on this, as the above post illuminates.

[Chase Goldman]

Lets see if we can get this sorted,  Is the detector unplugged from the computer now and behaving this way?  Did you keep the coil connected?  How far did you get in the process (which step #)?

[Phoenix50]

Yes, it’s unplugged from the laptop.

Yes, the coil was, and is, connected.

The updater confirmed a successful update.

Almost immediately, the error message for Com 3 appeared.

The machine is still showing the above screen and the coil isn’t picking up any metal passed under it.  There is no sound at all from the detector.

Thanks mate.

[Chase Goldman]

Recommend youcontact Nokta support then and see if they can get the machine to be recognized by the computer again so that you can rerun the update.

[Phoenix50]

Thanks mate.  It’s been nearly two hours and the screen is still showing.  Maybe there is a way to do a hard reset?