Minelab Service

[normmcq]

 Does anyone know if Minelab service center is closed due to Covid 19?  I called for help, got the canned recording promising a return call................................Still waiting

                                                                                                                                                    Norm

[vanursepaul]

Haven't heard anything Norm--- But then again i havent ruined anything in a day or two--lolol

Is this the number you are using for Jamie 630-401-8154

[normmcq]

Thanks Paul, I will try that number

                                                           Norm

[vanursepaul]

Let me know if it works-- i will need it in the future Im sure...lol

[Steve Herschbach]

If I recall correctly Jamie is long gone from Minelab. This is the Minelab U.S. service center:

Detector Center
190 Oak Shade Road
Alum Bank, PA 15521
Phone numbers are 630-401-8154 and 630-401-8159

email info@detectorpro.com

Detector Center is Keith Leppert of Ft. Bedford Metal Detectors. Good folks.

 

 

SALES, SUPPORT & SERVICE

MINELAB AMERICAS INC

123 Ambassador Drive, Suite 123
Naperville, IL  60540, USA

Customer Care:
1-877-SOS-MLAB (1-877-767-6522)
Toll Free: 1-888-949-6522
T: 1-630-401-8150
F: 1-630-401-8180
E: service@minelabamericas.com for Service
E: info@minelabamericas.com for Consumer products
E: countermine@minelab.com.au for Countermine products

[vanursepaul]

I guess it has been since  was in Yuma that i talked with her whatever year that was---- thats when i ruined my screen on the zed with a glancing pick strike---- she said it wasnt covered under warranty--hahahaha

2017-2018????

[Steve Herschbach]

The entire supply chain is in disarray due to Covid, and unfortunately many people are now waiting 4-6 weeks for repairs/replacements due to lack of parts.

[normmcq]

Thanks Steve

 The first number message, you have reached the voice box of #33,  the second # instructs you to leave name and number and then cuts you off before you can.

 

                                                                    Frustrated  Norm

[Steve Herschbach]

Try Minelab Americas directly... I added those numbers to my post later so you may have missed it.

Also try the Ft. Bedford Detectors phone number 814-215-1732

[South Padre Treasure]

I sent a email to service having problem with my eq600. they sent back message send in for repair with return authorization number, Detector Service@minelabamericas.com       that was today.

877-767-6522