By robert porcaro
Hello fellow detectorists, To anyone thying to decide what metal detector brand to choose in my opinion MINELAB is great , just wanted to let you know about Minelab service and people who work for them in USA. I have a ctx3030, In January 2021, when my warranty was about to expire, my ctx control box got wet I sent it to minelab service . I talked to a lady named Molly, she was great. I was then instructed to sent the detector to service to a man named John DeAmeritt ( great guy ). He tested and replaced the LED screen and sent the machine back , again the machine did not work properly so i sent it back. After much testing John could not find the reason for the problem so they put a whole new control box on it in May. The unit cost $1200 - 1300 for part and stilled covered cost Thank you MInelab
Was operating for the first time in a creek bed with running water 12 inches deep with my Minelab Equinox 600 and my new 800 when we had a problem.
As soon as the control head on the 600 got wet it shut down and would not operate.
I attempted to contact Minelab Customer Support using their provide numbers and only was able to leave messages.
That was 3 days ago and still no return call after leaving daily request for call back.
Just for grins I call Minelab in Australia and they promptly answered the phone and listened to my issue contacting Customer Support for the Americas.
I was told that they would contact the U.S. office and I would be contacted. Still waiting.
We have sent several emails to the U.S. office and no response.
Does anyone know a Minelab Sales Representative that can light a fire under Customer Support?
So i won one of the GPX Contests and here is what you get. A T-shirt that only your wife can wear because we all know Americans where XL-XXL, this one was a medium. Plus its a GPX6000 shirt that you get to wear while using your other Minelab detectors as you wait months on end for yours 😂😂😂. Love it! 🤦♂️
However the new hats are pretty cool and actually fit.
By Ridge Runner
I like watching the show How It’s Made and when I turned the TV on today it was about making detectors. They were at Garrett factory and started out showing how their coils were made plus how each was tested. Then they went through the whole assembly to complete a working metal detector.
I’ve seen something like this before but I believe it was somewhat different than the previous one.
It was just good to see something American made.