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How Bad Is Minelab Customer Service?


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It took  almost 2 weeks before I heard back from them when I contacted them back in March.

The repair was quick.

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All the control head has been sent into Customer Service for repairs. 
I appreciate everyone’s advice and support. It appears that Customer Service must be swamped and unable to respond in a timely manner to phone calls.

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Maybe they were getting so many calls containing "...where the hell are the GPX6000's?!?!?!" that they decided to quit anwering the phone until those arrive in the USA.  OTOH, why didn't they just block Gerry's cellphone number?  :biggrin:

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