Xp Orx, Trying To Connect A Coil And It's Not Working

[Rick N. MI]

The battery for the coil is fully charged. I entered the coil number that's on top of the coil in slot 1. I validated it and no connection on the controller. No frequencies. I went thru the process several times and no connection. Any help with this?

Thanks,

Rick

[Jeff McClendon]

What kind of coil is it? It has to be an X35 black or white HF coil. Other coils will not connect.

[Rick N. MI]

It a 9" hf coil. I don't know why it's not connecting.

[Jeff McClendon]

The 6 digit coil ID number is alphanumeric with 0 being zero not the letter O. Other than that…….. I would just keep trying and make sure you are following the procedure in the manual. Hopefully Chase sees this. He can help you more than me. 

[Rick N. MI]

The number is 2312CC. I looked at with a magnifier to make sure I was right.

[Jeff McClendon]

Is that the only coil ID number in your ORX coil memory slots?

[Rick N. MI]

Yes. I put the coil number in slot 1, 2 & 3 are empty.

[Jeff McClendon]

Like I said, hopefully Chase will see this. Just make absolutely sure that the coil and remote control are fully charged. You should get a continuous white light on the HF coil when it is charging. If you don't the butterfly charging clip is not fully connecting to the coil. White light 3 seconds ON, 3 seconds OFF when charging is complete. It should take about 3 hours.

[Rick N. MI]

They are both fully charged and was like you said. I hope it can get connected otherwise I have send it back to the dealer.

Thank you for your help,

Rick

[Rick N. MI]

I watched a video to see if I was doing it right and I was.

 

This is the process I did.

Configuration

Programs

Coils

Select - select slot

Enter Serial Number

Validate

 

Should work and it isn't.

 

I think I need to pack it all up and send it back. I don't see that I'm doing anything wrong.