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Who Has Had Issues With Their Gpx 6000?


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Hey Gerry,

  Ya, great addition to the information I posted about warranty/repairs.  

The Minelab Dealers Conferences were great, especially when they were just US based for US dealers.  I wasn't a big fan of having the Conferences bunched up, International and US.  I felt like it took most of all the attention from the US dealers, that have their own issues and concerns.  

I have to give you a lot of credit, you are one of very few dealers that would honestly express your concerns with them in a public setting.  I can remember all the times you would let the big shots have it.  It always seemed like 90% of the dealers would talk a big game outside the conference doors, but once it was time to tell them our concerns, it was like "Crickets!" 

On another note, we both have won many "Customer Awards" from Minelab Americas, including the Customer Care Champion awards, which I still have 2 sitting on my desk.  That being said, I'm still chasing you for that "Eagle" Award, the highest award any dealers is awarded.  Congrats for sure!

Rob

 

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17 hours ago, Gold Catcher said:

I never had any quality issues with any ML detector I bought,

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16 hours ago, Don71 said:

It especially sucks that Minelab's policy is that if you don't find out your detector is defective within 30 days, they want to repair it instead of replace it. 

I found out within 30 minutes of buying it and turning it on... they still wanted me to send it for repaiir, while my neighbor had just had his 4500 sent back from the repair center in PA and it was worse than when it went in, it took a return trip and ANOTHER MONTH before they fixed it right so I was not keen on that.... Doc saved my bacon by stepping up and pointing out to Deb how ridonculous that was and he stepped up and gave me a replacement out of HIS stock.... I'll say the same thing I've said since my issue with my 4500 in 2009, if my Minelab needs repair, I'm sending it to Aus.

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11 hours ago, I Brake For Bedrock said:

Maybe you guys should have bought VLF`s .  Sounds like this machine is a bit to much for beginners 😄

Go back to your dry washer Adam, leave the nugget hunting to the professionals... 😜

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As I said in my earlier post the returns I`ve had with Minelab detectors were 2 coils on the SD series,  otherwise I`ve never returned a detector for repairs since year one with Minelab, although my Zs due to have its screen replaced, over those 30 plus years from the original GS15000. Their current coil chip use sucks, their coils while rugged have never been great performers but their quality and performance of their detectors I have little complaints. I have ordered each new ML detector since the SD2100 just on my experience with them, long before reviews, I`m no doubt a ML early bird user simply because they have always come up with the weight. I love the 6K and because I`m a wee slow it did take a few ounces to really get it singing but that is so with all new gold detectors. Perhaps my next ML will be the lemon portrayed in this thread.

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My 6000 is working just fine also, but that does not mean that many are not, and it does seem to be more than just a detector here and there. Issues in any new equipment are to be expected…. that’s why we have warranties. But there does seem to be more amiss with quality control on the 6000 than just the oddball unit.

https://www.prospectingaustralia.com.au/forum/viewtopic.php?id=37305

https://www.prospectingaustralia.com.au/forum/viewtopic.php?id=37186

The 6000 is not a lemon per se, but it seems many individual units might be. It’s got me feeling kind of lucky mine has been purring along so well. It does suck, because a good running 6000 is a joy to use, and I hate seeing so many peoples day end up ruined by a bad out of box experience. It’s like opening a gift and finding a lump of coal. Again, this is not a $300 detector, but one of the most expensive consumer level detectors ever sold. That in itself sets the bar higher than might be the case with an inexpensive detector.

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It's certainly an issue that seems more common with this release (GPX6000) than with other recent releases (GPZ, SDC 5k).

Thankfully in Australia Minelab service is still pretty quick & good. It has probably dropped off a little but I reckon it's still ok.

Minelab & Plexus Inc. really need to have a good look at this + why it's happening. It's too easy to just blame current world events IMO. Maybe Plexus have become too comfortable in their manufacturing contract & quality assurance + Minelab have taken their eyes off the ball a bit?

Hopefully it's sorted sooner rather than later cause I believe the 6k is truly a terrific detector that deserves better.

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11 hours ago, Goldseeker5000 said:

Beginners! Beginners! We are not beginners! Jennifer is not a beginner, I am not a beginner. What a smug thing to say. Others got defective 6000's that are not beginners. I've been detecting for gold since 1980.🤬

Geezz , Calm down.  I'm just funnin with you guys.    By the way, just because someone has been prospecting since 1980, should not imply that they are good at it or successful.  

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11 hours ago, I Brake For Bedrock said:

Maybe you guys should have bought VLF`s .  Sounds like this machine is a bit to much for beginners 😄

I actually did laugh.

What's even more funny, most of us did come from VLF's as you probably know.  

Now here is something many don't realize.  Of all the bigger gold (2+ oz'ers) I've recovered, most were with VLF's.

In fact, I'd say over 50% of bigger gold in the US in the last 20 yrs has been recovered with VLF's.  Curious minds wonder?🤔

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