Wobbly Shaft Quick Fix - Equinox 600 / 800

[Againstmywill]

6 hours ago, Skookum said:

I believe initially, they were having people ship their entire detectors in. Later on, they were just shipping particular parts of the shaft.  It sounds like some people have had luck with the replacement.

Yes, when I inquired about my unit's wobbly shaft a little over a year ago, I was told that I needed to send my unit in. I never did. I will try another call to see if they can just send the parts. Thanks

[TedinVT]

8 hours ago, Againstmywill said:

Did you have to send your machine in, or did they just ship new parts out after explaining the issue?

Just had to give Jamie the serial number of my Equinox and they sent the replacement shaft pieces.  They are very aware that the first machines had a shaft problem.  I have 2 friends who bought their Equinoxes at least 6 months after I bought mine and they do not have the wobbly shaft problem.