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Lonnie / Vero Beach

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About Lonnie / Vero Beach

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  1. Thanks to everyone for their replies, especially those that went the extra mile to contact Minelab. I sincerely appreciate your effort. But I meant it when I said the machine is gone and that I was not interested in another Minelab any time soon. I will have another brand of machine and continue to enjoy this hobby. I will also continue to come to this site to look for info and advice. Now, I have to return to my preparations for Mr. Dorian. He is expected in my neighborhood in a couple days and he will probably leave a mess. Once things settle down, it will be fun to go detecting again. Thanks again to all of you. Good luck with your hunts! Lonnie
  2. I purchased an Equinox 600, 6" coil and 1/8th to 1/4th adapter. It arrived on 08/19/2019. The detector worked without headphones. It worked with the wired headphones that came with it, the headphone icon appearing on the screen. When I attempted to use the 1/8th to 1/4 Minelab adapter, that I also ordered to allow me to use my Sun Ray headphones, things went wrong. Machine was fine, but with the adapter in place, my headphones were dead. The speaker on the unit still worked. The headphone icon on the screen did not appear. I re-attached the adapter several times with the same result. There was a problem somewhere. Things happen. It probably was nothing big. I called Minelab America, expecting another adapter would be sent, or ____? Minelab didn't answer, just a recording informing me my call might be recorded. I left a message. Later that day I called again. Same recording. I did not leave a message. I did not leave a message the two times I called the next day, when the recording was still answering my call. I called the dealer and he was, and still is, very responsive. He provided the email for Minelab service and maintained contact with me. I emailed Minelab about my problem on 08/20/2019. I made four calls to Minelab America and never reached a human. I left a voice-mail message with my contact info, no response. There has been no reply to my email. Though the Equinox may be a fine machine, I can live without it and it will be a long time before I consider another machine from them. I qualify for the Veterans discount, which made for a great price and was considering purchasing one for my girlfriend. The machine was sent back.
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