Good points, Steve. In my case I occasionally like to experiment and buy something a little bit new and different. I like the small innovations such as the vibrating feature. And, your review was pretty darn positive. Also, I worked in Turkey on a geothermal power plant project a few years ago and really enjoyed Turkey and the hospitality I was shown so I have some level of bond or affinity with Turkey. The immediate replies to my questions to the factory in Turkey helps a lot too.
And then there is this. I don't like to buy fairly expensive items from a website by just pressing the "Add to Cart" button. I like to talk to a human being, partly to personally confirm the item is actually in stock and will ship promptly and also to try some unskilled price negotiating - you never know until you ask. Deciding yesterday to buy a FORS Gold, I called Kellyco. Got left on hold for an interminable amount of time, listening to the recording over and over and over of how important my call was to them and would be handled by the next available sales representative.
I will admit to having less than extreme patience when put on hold for long periods, this well having long been poisoned by AT&T, the local power company and other unresponsive organizations. I just don't like not having a choice of a local dealer, or any other dealers at all and I got tired of the endlessly repeated recording and hung up the phone. As I recall, Minelab entered the US market with new products and even fairly new and different technology through a dealer network and I don't see why Nokta can't do the same. So, I'm reconsidering my purchase. Probably just shooting myself in my own foot and I'm sure Nokta will somehow survive without me. My apologies for adding a negative note to an otherwise very positive thread.
- Bob
Bob, this is Dilek - Sales & Marketing Manager at Nokta. I also apologize for the inconvenience. Please contact Gene at Kellyco and he will be glad to assist you. Losing the sales in terms of money is not important for Nokta but losing a potential FORS user is!
Thanks Bob and please contact me should you need any more assistance.
Detailed Review Of The Nokta Fors Gold Nugget Detector
in Nokta / Makro Metal Detectors
Posted
Bob, this is Dilek - Sales & Marketing Manager at Nokta. I also apologize for the inconvenience. Please contact Gene at Kellyco and he will be glad to assist you. Losing the sales in terms of money is not important for Nokta but losing a potential FORS user is!
Thanks Bob and please contact me should you need any more assistance.