Nokta Detectors

Hello there!! I am currently traveling. I will save this thread so I can consolidate all these feedbacks and share with the team when I am back.

PI - it will come... it is just that some projects took over priority.

Hello all..as per customer requests and feedbacks, we have made the following updates on the Simplex+: Software Update (2019.10.25) : System Software V2.67 / LCD Software V2.01 1. Wireless Connection Improvements: The wireless connection quality has been improved. The pairing process with the wireless headphones has been simplified. You can download the new headphone instructions from this link. Wireless icon has been added to the screen. 2. Save function has been added: The detector will now save all settings automatically once you turn your detector off and on again except for Ground Balance, Frequency Shift and LED Flashlight On/Off. 3. Factory Defaults function has been added. To revert back to factory defaults please follow the steps below: Turn the detector on by pressing the power button. Once the Simplex+ logo appears on the screen, press and hold down the SETTINGS and PINPOINT/CONFIRM button simultaneously until 3 short beeps are heard. 4. Frequency Shift: Frequency shift channels have been optimized and dropped to 3 channels: F1-F2-F3. F2 is the center frequency. Software Update (2019.11.01) : System Software V2.68 Updates Made : Version error message during update and minor bugs have been fixed. See the Simplex+ Firmware Update Page for details. THE USA SHIPMENTS INCLUDE THE UPDATES. Fİrst shipment leaving the factory tomorrow. Thank you! Dilek

I will personally take care of you. We normally do not make direct sales and we respect dealers as long as they also show the same respect to end users who are the actual customers who spend their hard earned money. Will be in touch today.

Copying my announcement on FB Simplex+ user group: IMPORTANT! Hello everybody.. As per my previous announcement, we had to stop the production and shipments for 10 days due to a coil issue we had experienced especially in the UK. As of today, production has resumed and we will start from where we have left off. One important change you should be aware of is that due to the material change, we had to make a slight change in the design of the coil to avoid any weight increase as per the picture attached. We will ship the new coils to all customers who have contacted us with a coil issue on Wednesday or Thursday the latest. Each customer who has given us their email address will receive an email with their tracking number. Another question that comes up is when will the second shipments go out? Please remember that we have many countries that have not even gotten their first shipment due to production and shipment halt for 10 days. Therefore, I will please ask everybody to be patient until we sit down this week and reschedule all. I will personally give you an update on each country early next week. US and Canada shipments are the first in line leaving end of this week or Monday based on flight schedules. Once again, we apologize for the inconvenience this has caused yet we are happy to resolve the issue on a timely manner and avoid any further issues. I personally cannot thank enough to all who have been so patient and understanding. Your support and satisfaction has always been and will continue to be our biggest motivation! Dilek

I emailed you and asked you whether I can call you to ask a few questions. This is definitely not good for our business. Please check your email and thank you very much for the support!

Hello all.... yes we had some coil issues and we acknowledged it publicly and sent an email to distributors as well. Copying and pasting my post from the UK user group: IMPORTANT! Dear Valued Customers, As some of you may / may not know, we have experienced an issue with some of the coils in the UK. The problem reported by users was falsing on wet vegetation or over sensitivity to high stubbles. This has alarmed us to look into the issue but the failure not occurring with all the coils and being limited to a percentage of them, has actually made it harder for the quality department to find the underlying cause. After literally working day and night and analyzing each coil material, they found out that the issue was due to one of the materials used in the coil from the supplier not being within the tolerance limits. A high percentage of the coils pass the tests and work fine but as of Friday night, we stopped production and shipments and dumped all coils. As much as this sounds upsetting and disappointing, we are actually happy to catch this at an early stage and make the right move. As Simplex+ is an unrivalled product with its performance-price value, we do not want to jeopardize this by even letting a further small percentage of customers experience any issues. And more importantly, we are ready to take this hit on our end rather than letting any of our valued end users be a part of this. The new material is received and we are planning to resume shipments as early as next week. Once again, we apologize for the inconvenience this may have caused but we believe that our valued customers will appreciate our honesty and hard work and putting customer satisfaction before our commercial gains. Please note that only a portion of the coils are affected by this. If you are experiencing no falsing in wet grass or high stubbles other than a minor chirping sometimes, please do not contact us panicking and please help us to replace those that are determined to be faulty and resume our regular shipping schedule. Should you have any other questions, please do not hesitate to contact me. Regards, Dilek

Hello there..can you please do me a favor and contact me at dilek.gonulay@noktadetectors.com as this is a concern for me and the company. Thank you so much!

Hello all...so sorry to respond late as I have been very busy. We are planning to offer a few smaller and 1 bigger optional coil BUT I cannot confirm it until they are all done and tested. Thank you!

There is actually only 1 device - SIMPLEX+. It is offered with and without headphones so yes you can add the headphones later on.

Great news for the owners of the Nokta Makro Blue Edition Headphones: As per your requests and with the latest updates on the SIMPLEX+, your Blue Edition Headphones are now compatible with the SIMPLEX+ production units in addition to the Green ones! Nokta/Makro Blue Edition Headphones Nokta/Makro Green Edition Headphones

Our first shipment which is to UK is going out this weekend. Other countries will follow.

THANK YOU! Believe me it is soo easy to use you do not need a book! Maybe a 1-page quick guide for the initial use:-) But of course if Andy is willing to write a book on it, it would be welcomed and appreciated on our end!

Link deleted since Findmall Forum update broke all old links

For those who missed it:

Thank you for the kind wishes. Yes, we will have a smaller coil available but not at launch... a little after...do not know when but it should not take too long. I believe the team is already working on a smaller DD 8.5'' round.

Sorry to respond late guys...Please do not forget that although I am a strong character, I still am a woman and I get emotional when I read comments such as these and believe me I have no time to cry nowadays:-) Joke aside, I thank each one of you so much for these motivating, encouraging and rewarding comments that just make my work and life more meaningful as I devote so much time to my work that sometimes I feel like I am being unfair to my family and myself . But all these years that I have been working, I have realized that nothing could have made me happier than seeing this company grow to this level and knowing that I was part of that succeess. Once again thank you so much guys... and LowTide, thank you for the concern but I am actaully doing pretty well. It is true that my little daughter gets very unhappy from time to time and misses her mom but at the end of the day I feel like I am setting up a good example for her in terms of being a hardworking and a determined woman who does not give up and aims to be successful and most importantly cares and helps others. That is the kind of woman I would want her to grow into instead of going after money only.

Hello Rob. Just happened to read your post and would like to make a few comments ..hope you do not mind. Please do not let the price of Simplex+ mislead you. As our Simplex+ video says, the only thing that is really entry level about this detector is its price. This is what we say as the manufacturer of the product and we will leave the rest to the actual users of the product to comment upon as whatever I say here will be biased. Now regarding myself and service – It is totally my personal choice to respond to end users and interact with them as I really enjoy it ...and more importantly I feel like I must understand the customer profile and their needs from first hand experience to be able to perform my job the best way I can as the Sales&Marketing Director of the company. Of course, Nokta Makro is not a one-man show. I have a team of sales and operations guys reporting to me as well as many other departments who make it all happen. In addition, we now have a service center in the USA and the turn-around time is pretty good so far. Are we sprinters or marathoners? I can only speak for the current team including myself as I do not know what the future will bring. All I can say is that we made an announcement end of 2014 when Nokta bought out Makro. Within that announcement we said ''...We will not only offer a richer product portfolio to our customers but address the whole market demand with products at different price levels.'' This is exactly what we have been doing for the past 5 years .... standing behind our word. We have been working hard, really hard to reach where we are today and will continue to do so as the limit is the sky. However, regardless of where we end up, we can promise our customers that: 1. We will never forget the fact that we owe it all first to our end users 2. We will never close our ears and we will continue to listen to the actual users 3. We will maybe make mistakes but will always try to be open and honest about them 4. We will stand behind our products and our valued customers Just wanted to point these out … thank you for giving me the opportunity to comment. Dilek

EZ Wander works with all models with built-in wireless module including (but not limited to) Racer 2, Impact, Kruzer, Anfibio and Simplex.

No it is not a mistake... let me tell you shortly what is going on in the most honest way I can. In the past, we had the distributor control the pricing in the USA. Our list prices (MSRPs) were advertised as the MAP price and higher MSRPs was advertised for our products . As of early this year, we have implemented a new distribution and MAP policy which allows dealers to discount the product 15% off our MSRPs. Many customers think that we have lowered our prices in the USA which is not the case actually. As the manufacturer and the owner of the brand, we just took control of the pricing in the USA (as it is supposed to be) to make our products more competitive and affordable for users in the market. Hope it is clear now. So, yes the Simplex+ USA MAP Price is $254.15. Thank you!

Dear Valued Members, We are proud to announce our first entry level detector – the SIMPLEX+ which has been the most exciting and anticipated product of 2019! SIMPLEX+ IS THE FIRST WATERPROOF DETECTOR ON THE MARKET OFFERING EXTREME DEPTH AND HIGH-END FEATURES AT AN ENTRY-LEVEL PRICE! SO SIMPLEX IS SIMPLY UNRIVALED!! Product Page Link: https://www.noktadetectors.com/metal-detector/simplex-metal-detector/ SIMPLEX+ FEATURES: • IP68 - WATERPROOF UP TO 3m (10ft) • WIRELESS AUDIO READY • BUILT-IN RECHARGEABLE BATTERY • LIGHTWEIGHT (1.3kg / 2.9lbs) • RETRACTABLE SHAFT - Shaft retracts down to 63cm (25''). Great for easy transport, storage as well as diving! • 11’’ DD COIL Other features: Easy to Use Single Menu Design Search Modes - All Metal / Field / Park / Beach Iron Volume Notch Discrimination Frequency Shift Vibration Mode Online Firmware Updates Fabulous Lightning for Night & Underwater Use – Backlit keypad / LCD & LED Flashlight SIMPLEX+ WILL BE OFFERED IN 2 PACKAGES: SIMPLEX+ and SIMPLEX+ WHP (Wireless Headphone Pack) PACKAGE CONTENTS SP28 DD Search Coil & Cover 28cm / 11'' 6.3mm (1/4'') Headphone Adapter Charging Adapter USB Charging & Data Cable SIMPLEX+ WHP Only 2.4 GHz Wireless Headphones Green Edition Nokta Makro Cap SIMPLEX+ MSRP: $299 SIMPLEX+ WHP MSRP: $399 Should you have any questions, please feel free to ask. Thank you all! PLEASE FIND THE VIDEO BELOW FOR THE SIMPLEX+ COMMERCIAL:

Hello there... please send us an email at dilek.gonulay@noktadetectors.com Your negative posts about our devices on Facebook groups will not help resolve anything. Our company is praised for its customer service and we are more than happy to help you as well if there really is an issue with your detector.

Dear Valued Members, We are proud to announce our new PulseDive Scuba Detector and Pointer that features our patented design! With the PulseDive, a user can transform their Scuba Detector into a Pinpointer and vice versa in a matter of seconds! PulseDive is a very competitive and great product not only with its design, but also with its price point at $189 for the 2-in-1 set that comes in a fancy, water resistant, hard-shell carrying case and other accessories including a security lanyard! Why should you pay for a scuba detector and a pinpointer separately when you can get them both with the PulseDive. However, if all you want is the wireless enabled waterproof pinpointer only you can have that also for only $119! Nokta / Makro PulseDive Scuba Detector & Pinpointer Comba PulseDive Features: IP68 - Waterproof up to 60m (200ft.) Pulse Induction - This powerful technology allows for very stable operation in saltwater or in any type of soil. Built-in Wireless Module - Compatible with Nokta Makro 2.4 GHz Green Edition Wireless Headphones. Rechargeable - 1650 mAh LiPO battery charges in less than 2 hours. Detection Alerts & Indicators - 1.Audio Only 2. Vibration Only 3. Audio & Vibration & LED Indicator in addition to any of the above. LED Flashlight - Easily see your target at night or when hunting underwater. Rapid Retune - Ensures stable operation of the device with the push of one button. Dive Mode - Provides easier operation under water by locking the keys and preventing them to be pressed by water pressure while deep diving. Lost Alarm - After 5 minutes of inactivity, the device emits an audible alarm and LED starts flashing. Replaceable Hard-Shell Case - The replaceable pointer coil comes with a hard-shell protection case to prevent wear of the detection tip. PACKAGE CONTENTS PulseDive Set is available in 2 colors: Black or Yellow. Water Resistant & Durable Hard-Shell Carrying Case Pointer Coil Scuba Coil Cover Black or Yellow Replaceable Hard-Shell Case Battery Compartment Cover (For land use) Belt Holster Security Lanyard USB Charging Cable Coil Connector Dust Protection Cap PulseDive 2-in-1 set is available in 2 colors: Yellow and Black. PulseDive is also available as a pinpointer only! https://www.noktadetectors.com/metal-detector/pulsedive-scuba-detector-pointer-2-in-1-set/ Should you have any questions, please do not hesitate to contact us. Thank you! Nokta/Makro PulseDive Scuba Detector & Pinpointer Specifications Nokta/Makro PulseDive Scuba Detector & Pinpointer Package Contents

Hello Dave. I got your email as well. I am currently in Germany attending IWA. I will forward your email to my team to check on the serial number but if there is no dummy dongle on the side of the display box, it means you have the later version of the Racer 2 with the wireless module built inside. Racer 2, by the way, does not have bluetooth connection but 2.4 GHz wireless so you would need our 2.4GHz headphones. Hope it is clear.

CORRECTION ON THE ADDRESS: NOKTA MAKRO SERVICE CENTEREmail: service@noktamakrorepairs.comTel: 706-619-2601Address: 7579 Nashville Street Ringgold, GA 30736