Ammar

Thanks for replying  I contacted the company and the will replace the device with new one.

Yes, I did .

still the same problem.

I read it before, but I have the same problem error 41 for 5sec and then off.

On 6/19/2021 at 11:48 PM, Tnsharpshooter said:

Did you do full reset?

Battery is charged?

See this link.   

Yes, I did .

still same problem.

I read it before, but I have the same problem error 41 for 5sec and then trun of.

Greeting all, I have a Minelap Equinox-800 device with eror (Er 41). I changed the cable but still the same problem, I'm try to restarting  but there is no responding. please can anyone help me with this problem because I live far from the company and can't send it to warranty.