In this new age of social media, forums,blogs etc, ....post and write ups like these that allow comments, are going to be "the" best single way for Detector Companies to realize the full scope of the problem. Whether there are just a few out there with a particular problem or many. There are people buying the Mx Sport who have not been in the hobby long that may not even realize the detector is not working right and therefore will never end up calling Whites that there is a problem. And others who will sell the detector because they dont like it, not realizing it is because the detector isn't working properly so you wont hear from them either. So telling people they should just call you without letting anyone else know does not help Whites or others who may be having the same problem. But.....as bad as this may make whites look because it has gone social very quickly, you can rest assured that this works both ways.....and that is, if and when Whites make this right, they will also look pretty darn good very quickly across the entire detecting community and actually increase their credibility. Social media is here to stay and if you are a good company putting out good products, a few hiccups along the way will not hurt you.
So Thanks Steve for making your experiences known....and thank you Whites for continuing to be a good company :)
Rand(nightdigger)