tboykin

It's not as organized as you think. If you stop in during the week you can just ask for a tour and either Mary, Steve, or Jack should be able to oblige. If not, I can (but I know WAY less than them).

Steve, thanks for sharing this. We'll always try and adapt to customers needs - whether that's with our video content or our products. Thought it'd be nice for people who can't make the trip to Sweet Home to see how much goes into making our beep boxes. Re: the bananas.... The fact that you're talking about it months later lets me know it was a good idea at the time....

Chuck, got it. Where I hunt the 10" DD is fine on the MX Sport, I can run it wide open with no problems. But I know each area is different. Sometimes a machine just isn't a good match, and when that happens there's not much you can do about it except for move on. Check out the MXT All Pro with the 950. It's a proven detector, easy to use, and a usable backup gold detector to boot. About the same price as the MX Sport, but has years of history behind it so you shouldn't have any problems with firmware. I can't guarantee the EMI problems you're experiencing will be any better with it, but YMMV.

Chuck, I talked with Mary and we will send you a brand new detector with the correct firmware since you've had so much trouble. Please give us until Wednesday to contact you. If you don't hear from anyone by then please contact me directly Thursday morning and I will help further.

Chuck - man, I am so sorry for all the headaches. You know about Murphy's Law? Guys like you and me are living examples of it... I'm gonna give your phone number to Mary and have her give you a call to fix this. We will send you a brand new MX Sport from the factory with the correct firmware. Even if I have to buy it for you myself. Tom

Audio Modulation - Deeper targets sound quieter. Some guys like it, I don't. Too easy to miss really deep stuff for me, but to each his own.

Back at ya Chuck. Hope you get your new machine tomorrow and it's all you wanted. You guys'll be some of the first to know whenever we get more coils finished. P.S. - If you're ever visiting your grandson in Oregon stop in for a beer (on me) in Sweet Home. Not many BMW's out here, but I have a 1963 CJ5 with a built 350 that'll smoke rubber in 4th gear.

We have waterproof headphones, just took a while to build enough - http://www.whiteselectronics.com/sport-headphone And here's a 6x10 DD that's faster than the 10" - http://www.whiteselectronics.com/sport-6x10-coil As far as smaller coils- we know there's a demand for them. But if recent history is any indication, it's smart to fully test things before releasing them. So - patience grasshopper.

Tonya is awesome, she works at Treasure Electronics and I talk to her about once a week. Class act all the way! Hope the new machine works out for ya Chuck. Speaking of fishing - I go on my lunch breaks some days since the factory is right on the river. Today was one of those days...

We're starting to see some videos pop up of the MX Sport in the salt. Like others have mentioned salt and black sand give single frequency machines a workout. Here's a video I've been watching on our MX Sport in Florida - she's a newbie but is learning fast:

Everything is solid now, we won't be making further updates to the MX Sport based on reviews or requests. White's will always will fix our mistakes on OUR dime, not yours. It's a good way to make sure we learn our lesson if it stings a little.

Thanks for being forgiving. We're trying to get better at communicating (both with our customers and dealers). White's is a unique beast - family-owned since 1950 but in competition with more global corporate entities like $$$$lab. White's has a legacy that we do our best to uphold, but also see the need for modernization in our niche industry. All I can do is promise that I'm doing my small part and that the company is headed in the right direction because we're listening, and want to give people a product they can enjoy. I think the company's timely response to concerns on this forum and from a few other power users is evidence of that change. In the big picture - this is just one forum of many. But the squeaky wheel gets the grease. I really appreciate the input on DP and thanks for letting me be part of that as a representative for White's. Looking forward to hearing more opinions on how we can improve.

It's a little confusing as the numbers should have a minus (-) in front of them to relate to VDI numbers. So my ground at 84 is actually -84 on VDI, with 40 equalling -40 on vdi. So Chuck's ground is 40 points higher than mine, getting into the iron range. Sorry for the confusion.

Chuck, That ground is still pretty hot - over the weekend I was using the MX Sport and my ground is 84. Your ground is over halfway to salt (0). If it were me I'd send it back. What you're experiencing is not normal. Could be the coil, though I'm not a repair guy so I'm just spitballing here. Call us up and we'll pay shipping. Sorry you're having to deal with this - most people are really happy with the machine (especially the updated firmware) and for the past 3 weeks we've been getting mostly one type of feedback on the MXS - pictures of finds. Tom P.S. If you PM me or email me that is a faster way to get a response. On the weekends I do stuff outdoors and have a "no computers" rule, and when I'm at the office I'm doing so many different things it's hard for me to browse forums. But a PM or email gets immediate attention since it goes directly to my inbox. I try to do what I can to help people out but there's only so much Tom to go around.

Sorry you're having difficulties Chuck. If I understand your earlier posts you can't run detectors higher than 4 sensitivity/gain? I took my MX Sport out this weekend and was able to run it wide open the whole time. I'd guess that you have some EMI where you're running yours, but other things are possible too - bad coil maybe? But our techs check them out whenever a machine comes back. Better safe than sorry. The real bummer is that this sounds like it's keeping you from detecting. Which is the opposite of what we want here at White's - we want people out there hitting the dirt and finding stuff. Let me know how I can help further.

I knew you guys were really good at digging...

Paul, this helps me a lot, thank you. The first videos we did were silly and we got mixed response. Some people loved them and others were offended. Since I'm the video guy (jumped in the lake) feedback like this helps me plan ahead. We'll still do fun short videos but try and keep them separate from the informational ones in the future.

That is funny, but also the kind of comment that will drive people like me away from this site. White's treats their employees like family. If I talked like that about your family you might take it personal. I won't take it personal this time, but I'm not a glutton for punishment and will walk away from DP if it continues. I've done nothing but try and help. Please don't disrespect me or the company I work for.

I'll check in from time to time and respond to pm's. Just going to focus on the main part of my job (and actually going detecting).

Thanks for the kind words! We're trying to keep that reputation going. I don't remember saying anything about the number of versions for the firmware. Just that after the initial update nothing performance-related has changed. Our tech has records of the firmware versions, but there isn't a version number on the detector as far as I know. The important change is the tone smearing. That's fixed as of 3-25-16. I try to keep the big picture in mind at all times. So the best advice I can give on this (and don't take this as an insult) is to let the computer take a nap and spend some time with the MX Sport. If something seems wrong - contact White's to let us know. If everything seems good - enjoy the outdoors and find some treasure.

Anytime. As long as you are finding stuff that's all that matters. That and enjoying God's earth. Sales on the MX Sport have been pretty good, and in PA I heard a lot of positive chatter from folks about it. I know the firmware seems like a HUGE issue on here on DP, but I always have to remind myself of the "echo chamber" on various forums. You ever seen a chicken with a blood spot on it? The other chickens will peck it to death. Thanks to all on this forum for the help. It has made the MX Sport a better detector and given us some good insights. I'll still jump on here occasionally but since the fire's been put out it probably won't be as much.

If your detector is working fine the best thing to do is enjoy it. We've been on the same firmware version for a while now, and it's not going to change again since it's in good shape. I don't know about you guys but I'm gonna try and enjoy the sun as much as possible this spring.

The only performance change on the firmware was the tone-smearing. Everything else hasn't been performance-related - VCO pinpoint, more levels of SAT in Relic, etc. So any version of the new firmware will be the same on depth/target separation.

John, I'm trying as hard as I can to catch up on stuff after I got back from PA. I do different things here and spending time on the forums is an extra "job" I came up with (which may have been a mistake). Nobody asked me to but I feel like it's a smart thing to do. VDI readings are interesting. Basically the scale goes from -95 to +95. Normal ground is low on the scale, usually below -80. Iron reads above that with salt coming in at ZERO. So "highly mineralized" can mean different numbers depending on if you're talking salt or iron. To me -40 would be "hot ground" since that's getting pretty well into the iron range. On the MX Sport the GRND number is the VDI, it's just missing the minus sign. Please remember that I'm doing this at will, not because someone told me to. I want to help as much as possible, but it's an extra thing that I do. The phone is the easiest way to get a hold of the company, or Facebook message (which I manage) if you'd like to use a computer.

The number that shows up on the MXS is the VDI reading of the ground (without the minus sign). So our test pits come in from around 90-70, with ferrite being at the bottom end of that.