tboykin

Chuck, I spoke with Bob and a few of the other engineers here. We are hitting coins deeper in the ground than you are getting with your air tests. But your ground number (40s) is pretty hot. You might try balancing the MX Sport over a different patch or use a piece of ferrite to get the GB number closer to 70-90. We tested the new firmware and have heard from users that confirms the update has no ill effect on depth. So you might try ground balancing the detector over milder ground, and try a slow swing over the coil with SENS set to 8 or 9 and see what happens. Tom

Sometimes people make mistakes. What matters is how you fix them. But feel free to send us your resume - http://www.whiteselectronics.com/about-us/jobs

Steve has it nailed. There are 2 different groups of people to hit - insiders and outsiders. All the insiders really need is a product that works well, is well-supported, and vouched for by the community. They like "nuts and bolts" videos from what I've seen - INFORMATION. They share these videos with other insiders. It's a tight-knit community with limited reach. This forum is a good example. Outsiders may not be involved with detecting at all. Or they may be interested in the hobby, have an older detector they don't use much, etc. The goal is to make them insiders. And something that catches their interest - ENTERTAINMENT - may tip the scale in favor of them getting involved with the hobby. The MX Sport World video does 2 things - it's entertaining, but also showcases the MX Sport's abilities. An insider might think it's "cute" and share it to a friend, who hopefully gets a spark of interest in the hobby. But there's also some "information" embedded in it - recovery speed, tone id, target separation. We could have spent "Minelab money" on a techno music video, but that's not really our style. And you guys (the insiders) would likely call BS on something with that much fluff. So the aim is to stay true to our roots - genuine, real, sincere. To make you guys proud to swing a White's metal detector. FWIW I love that carrot video... Cheeky!

Full disclosure - I work at White's. If you're interested in a machine made out West please give us a call - 1-800-547-6911. GMT is about as easy as it gets for gold. Simple, rugged, reliable. Finds the smaller stuff. They go for about $729 online. TDI is a pulse machine, might be best to save this for down the line. Also more susceptible to interference (you mentioned power cables). MX Sport is our new detector. Lower frequency than the GMT but we've gotten decent reports on it for gold. It is waterproof, has a backlit display, and the disc/vdi might help you skip digging some of the trash. With 20+ hours of battery life you should be ok. Priced similar to the GMT. Our gold machines don't have as many bells and whistles as some other brands, but some people like to keep it simple. There's less to learn and less things to go wrong that way. As always no one can tell you the right machine for you, it's best to research and lay hands on a few different ones to figure out what works for YOU. BONUS - Here's a few recent gold videos we have-

LAWL- I worked in the entertainment industry in LA for 8 years before signing on with White's. After "retiring" back home to Oregon in 2015, wouldn't go back to it. Some things just aren't worth the money. Maybe the MX Sport will start taking some requests. But the GMT and TDI are about as tone-deaf as I am...

Yep, took a while to go through all the coins. I had to use one bolt for the low G towards the end, the rest are coins from different countries. I never use bug repellent, skin's too thick to bite through. Hope to catch some great finds on camera, should be a big hunt from what I'm hearing. Although I'd rather head down to NV or eastern Oregon for gold...

Been awful busy here. Shooting some more videos and getting ready for a trip to PA this weekend. Colonial homestead! We're able to turn most of the MX Sports around in a couple days' time. The issue is always ground shipping time. So the process is going smoothly (all things considered) and we're making good progress. I just walked through repair, and though there are MX Sports lined up there aren't as many as I was thinking there'd be. Which means a lot of people aren't sending their machines back. Still getting lots of good finds on our facebook page - https://www.facebook.com/whiteselectronics/ Here's a sneak peak of what you can expect when you get your detector back (took me long time to figure out)-

Nice truck. My dad taught me "you take care of your rig and it'll take care of you." Definitely not everyone has the time or ability to modify their vehicle. But the plus is if you put that time in you will know how to fix it when something goes wrong.

I just can't convince himself to spend over $5000 on a vehicle. I'd rather buy something cheap and fix it up. More money for other toys.... A couple affordable options for sub-$5000 camping/overlanding vehicles- AWD Astro Van - can be had for a couple grand, lifted for a couple hundred (a build thread with lots of info) You can find Astro's for dirt cheap locally, and though they lack clearance they actually have decent HP and room for dirt-bound adventures. I've thought about making one into a mini-RV but haven't pulled the trigger yet. NOTE- there is nothing cool about driving an AstroVan, so keep that in mind. Function over form. My favorite is my daily driver, 1996 Cherokee. Couple reasons I've owned a few of these - You'll never pay more than $4000 for a clean XJ, and can find them for less than 2k if you look hard enough. You can lift it as high as you want but it's more than capable stock. HO versions put out 195 HP and can tow up to 5k lbs (try that with a new JKU). Classic American boxy construction, looks, sounds, and smells like an SUV. Easy to wrench on, gets about 16mpg, and just will not die. My '89 went over 300k before I scrapped it, the '96 isn't even broken in at 150k. The previously-mentioned Subies are great, not much clearance though and you'll have to scrape off the "CO-EXIST" bumper sticker. You can also buy an older E350 Van and add the running gear and suspension from a Ford truck or older SUV if you have the tools and knowhow. Bit of a project though...

Sorry if that came across as harsh, no disrespect intended. I have a dry sense of humor that may or may not come across via text. It's good that you followed your instincts on following up, that's usually the best way to go.

We're still a family-owned business in a small town, so our staff is limited. Connie is only one person and if she's on the phone with someone else or at home (we close at 4:30pm PST) you might have to leave a message. The sky is not falling. The techs currently have to open the unit to reprogram it. Then re-seal after the firmware flash. The plug and play updating has been on their radar for a while, and that's all I can say about it.

Glad to be here. The only way a company can succeed is by listening to their customers. That's the idea that White's was founded on and I'll do my best to uphold that legacy in the digital realm. I love this job - honestly, that's all the thanks I need.

Think we've got about 50 back.

Our factory has been cranking. Usually the parking lot empties out by 3:30. I leave at 4:30 and it's still been full most days. But they're building new machines there, don't think they're flashing the firmware on the line. I think the updates are happening in repairs. I've been checking in with Todd every day and he says they're keeping on top of things. So chin up! The main reason for 2 week turnaround is shipping times I think. East Coast to West Coast takes a while in a round trip.

I've seen guys use our TRX for nugget sniping, but YMMV.

Herschbach has the details for the "Sport Pack" in his post above mine. Everything that's rolled off the line since 3-24 has the update. So you should be good to go. If you want to be double sure check the serial # - first 4 digits should be over 6087 with updated firmware. Hope this helps.

Supposed to be 2 weeks turnaround. Most people seem to be hanging onto them for now.

No reason a family-owned company can't do both. Life is too short to not laugh and smile. Especially when you're an underdog...

Will check on this Monday for you guys. Tomorrow I'll be out getting some vitamin D. Not a big fan of gossip, but carry on.

We've heard from some prospectors that the MX Sport does well in prospecting mode. But I like where your head's at...

Yeah, I'm not sure about divining rods. My grandpa used em for his well. But you can put a well almost anywhere in some parts of the country. I do think if they worked on gold we'd see some video proof on YouTube.

Miner John and Digger Bob were our "actors." And I'm using that term very liberally... I direct, shoot, and edit all of the videos (since I started in January). Thanks for not taking us too seriously!

I'd get fired immediately for posting this "edit," but that is HILARIOUS. I actually spit some water on my keyboard, ya jerk!

A joke? ME!?!?! C'mon. I'm a straight shooter, not a funny bone in my body!