WisconsinLuna

The Racer 2 looks like a really good detector. I watched a bunch of
videos and from what I can tell, there is no live depth meter.

In order to check the depth it looks like you have to pinpoint each target.           Is that correct??

Rand(nightdigger)

14 hours ago, tboykin said:

That's not how you treat a friend. You help them back up!

The info in Steve's post is very helpful to us at White's, but when you have trouble with a detector we hope to be your first call. Overall the response to the MX Sport has been very positive. But we have had one other report like Steve's about the audio response. Our engineers are digging in to see what happened and how many units it may have affected. Judging from initial reports- most folks who bought an MX Sport aren't having any problems out there. But we'll see.

You guys know better than most about White's commitment to its customers. It helps us immensely to hear feedback from you, so please share your thoughts with us in the future. Easier to troubleshoot and figure things out that way vs digging through forum posts (though we obviously do that).

The positive reports and reviews don't help us improve as much as hearing about hang ups and problems, but we need to be made aware of them ASAP in order to help you. If anyone has issues with a White's detector, we take care of them. That's the White's way of doing things. And we're only a phone call or email away, unlike some other companies...

Tom Boykin

tboykin@whiteselectronics.com

In this new age of social media, forums,blogs etc, ....post and write ups like these that allow comments, are going to be "the" best single way for Detector Companies to realize the full scope of the problem. Whether there are just a few out there with a particular problem or many.  There are people buying the Mx Sport who have not been in the hobby long that may not even realize the detector is not working right and therefore will never end up calling Whites that there is a problem. And others who will sell the detector because they dont like it, not realizing it is because the detector isn't working properly so you wont hear from them either. So telling people they should just call you without letting anyone else know does not help Whites or others who may be having the same problem.   But.....as bad as this may make whites look because it has gone social very quickly, you can rest assured that this works both ways.....and that is, if and when Whites make this right, they will also look pretty darn good very quickly across the entire detecting community and actually increase their credibility.  Social media is here to stay and if you are a good company putting out good products, a few hiccups along the way will not hurt you.

So Thanks Steve for making your experiences known....and thank you Whites for continuing to be a good company :)

Rand(nightdigger)

My friend talked to Whites today and whites said they will start shipping the Pro next Wednesday.

It should be online this weekend!

Rand