Mirda

1 hour ago, Zord said:

That's funny...

No, that's not fair...

I paid for the WS6 Master version which is INCOMPLETE.

The WS6 manual shows the Ground Tracking option, but it's still not in the software.

It cannot be used because it does not exist.

 

So

Xp, you sold me an unfinished product. I want my money back or I want you to finish the detector.

 

 

 

At least, we can buy Deus II...

Some day, update will arrive.

Just another ordinary day without an update.

We could start betting on when XP will release the update...

2 hours ago, Chase Goldman said:

Link?

Recent past? "Manticore will be available in November, half of December, January, now it's end of February/March."

More distant past? Equinox release?

4 hours ago, EL NINO77 said:

...The availability of additional coils on the Manticore is calculated for the 2nd quarter of this year 2023...for central Europe...

According to Minelab calendar, I would rather expect the end of the year.

26 minutes ago, Skate said:

I have written them 3 times regarding specific issues. I got one very ambiguous response nearly 14 days after my email. The other two times there was no response. I don't think metal detector companies really care that much about the issues of the end user and I'm not saying that as a criticism but a reality. For most the reality is they release a new detector once every 2-4 years specific to an all around unit like the D2 (which was way longer than 2-4 years) and then after the initial sale the income from that buyer stops. Those of us that buy multiple coils, brand specific pinpointers etc., are the few I think. They don't invest in customer service because there is no immediate return on that investment.

No matter how mad you got at XP for their tone deaf customer service they know that all they need to do is come out with a new launch video in 3 years for the D37.9 and most of us will all line up to buy it regardless of any past experiences.

It's no different with Minelab, Garret or any other brand. These companies sell dreams, not reality.  

I can not agree. Nokta is doing quite a good job when communicating with customers. They are implementing user demanded functions for at least last six months. Dilek also communicated very clearly what is going to change in next update and when is expected release date. They are light years ahead of XP and Minelab in PR(and I'm not a big fan of Nokta).

1 hour ago, parkgt said:

How many have written XP to ask about the status.  Showing interest/concern never hurts.

I wrote them earlier this year. No response. But it's a good idea to try it again.

13 minutes ago, Doc Bach said:

You, got that right! It seems that XP doesn't give a rats Arse about customer service, and moving forward with the D2 in terms of updates and accessories.

Yeah, but they are french. They may still be on Christmas vacation, or they may be on strike.

At least they could release bug fixes first. New functions can wait. The bigger the update, the more complicated is testing it.

The waiting is starting to be ridiculous...

19 hours ago, parkgt said:

Before getting the MI-6 every pinpointer I used was set to both vibrate and sound off.  I wonder why XP didn't give us the option to have both audio and vibration when paired?  As good as it is without vibration when paired, I would probably use it if it was an option.

Am I the only one that would like to see tha option if possible?

I agree with You completely. Vibration when connected would be appreciated.

On 12/27/2022 at 6:19 PM, Skate said:

I heard it from this forum. Not sure who said it or the thread it was in. 

I've read this under some YT video. Claimed that source is from XP.

It makes sense. It could be a suicide to release this major update before Christmas holidays. There will be no one to fix eventual issues. 

• Fix connectivity issues with MI6 - I had to unpair it, it's 50/50.
• Fix clock.
• I still think, that depth was compromised with updates.
• Faster displaying of IDs.
• (Ability to control Tx power - if it makes sense?)
• Ability to change frequency weighting in program.
• Some surprising new features.

Btw. did You notice, that Manticore coil is attached off-center?

It's better to release more small updates, than one big update. I'm a little bit afraid of it.

I've read somewhere on YT, that it should be released around New Year. Will wait for feedback before upgrading.

It looks like it's US only issue. So Nokta will sell worldwide no matter how it ends.

But I couldn't see any detail about infringement. Personally, I think it's another bs from Minelab...

I was in a random field, 1.5 hours in the early morning. Got 7 coins with D2 lite. Going just by tones. No need to look at numbers.  So I'm starting to like this machine.

Conditions were same for everyone in this test. And guy from Top Digin has some experience. I am just surprised by this test. D2 should perform better in my opinion.

Hi, I've seen this video from test polygon - comparing CTX, Equniox and Deus II on same targets:

Guy uses full tones, but claims that Deus II behaved same with different tone settings, it's in comments on his channel:

What do you think about this comparison?

Thanks. Annoying turn on and turn off sound is still present. Have to deal with the piezo buzzer...

Hi, is it possible to mute Whites TRX pinpointer? I mean turn on and off sounds.

I don't want to break piezo buzzer.

Availability - end of November. So real availability will be probably more like Feb 2023...

It seems to me like display backlight is necessary...

Our Czech official dealer announced testing of Manticore next week on Friday 2.9. It seems that availability could be better than it was with the Equinox.

I still believe Deus II is a brillitant platform. Just the communication with customers/community is really bad...

I'm not here to complain, just frustrated. I would love to help...

On 7/10/2022 at 5:38 PM, Chase Goldman said:

They will once they get to final release (except for any post 1.X version that contained a major bug).  As explained in the previous post, any version less than 1.0 is not final release.  We're still technically beta testers until 1.0.  Not really ideal, but that's the way it is, XP needed the broader user base beyond their initial testers to really shake this out.  SInce it's not final release yet, they are going to limit how far you can roll back at this time to ensure you get no further back than the last stable version without major known bugs (i.e., 0.6 version (3-11-22)).  At least you can roll back to that version now from 0.71.  I DO know that I was pretty upset when the "broken" 0.6 version was released in March (also upset they lost software configuration/version control and released no less than 3 "0.6" versions without using minor revision numbers to alert users but that's a separate story).  Perhaps they are waiting for the Go Detect app to be released world wide before they go to Ver 1.0, who knows...

You said it: "who knows". And that's what is not correct in 2022. You need to communicate to your customers transparently. Customers should know, that XP knows about issues, and they are working on fixing them. We should know, that they are preparing new coils etc.

I was not a big fan of Nokta, but they are clearly explaining what are they going to do, like today bringing beta versions - https://www.facebook.com/noktadetectors/videos/455491949332355/
Dilek also explained why they released another update? You know, transparency?
And what name do you know from XP? I mean Garry is a treasure, but he doesn't have the informations.

And XP? Silence. Will there be 13x11" coils? No one knows. It's in the manual, so they should be. When? No one knows. When will they release next update? No one knows. Because they just don't communicate at all!

I'm seriously thinking of buying a new(was waiting for second-hand one) Legend Pro Pack - 11" and 6" coil in one pack.

Version 0.6 needed update, v0.7 needed update too. In version 0.71, I still have issues when connecting MI-6 pinpointer. Deus I works much better for me. I also don't like the volume of pinpointer - it's too silent. I was detecting a beach during windy morning and I had to switch it to disconnected mode - only vibrations, which means limited sensitivity...

I don't understand defending them...

On 4/27/2022 at 12:52 PM, palzynski said:

When you buy a detector , the after service is done by your dealer and not directly the manufacturer , whatever the brand . Then you should contact your dealer first . Have you contacted your dealer about this issue ? 

It's not about the dealer. Firmware update is issued by manufacturer. I spoke to dealer a few times about separate coils availability - they knew nothing specific - like yeah, there will probably be some in a few monts - I can guess that.

I've stopped using D2 for some time. Now trying to slowly use it again.

If something costs so much money, manufacturer should at least reply to your message, especially when You send it through contact form on their website.

They've issued quite interesting video recently: 

But still they're communication sucks. Are they working on another firmware version? Is v0.71 final release? Who knows? There are many "gaps" in their "communication" with customers.

Shame that Nokta Legend is so clunky. If Minelab reveals something interesting, I will probably switch.

Very disappointed.

Hello,

I have to say, I'm very disappointed with XP behavior and customer service. I bought Deus II and was just killing it. Then I made a big mistake, updated to v0.6 - the first one, without big TID.

Since then, I've lost my depth, and had issue with not showing TID while having a good signal. Update v0.7 didn't fix depth issue. Pinpointing mode is now not working correctly - like, it's completely useless.

All I want is ability to downgrade to v0.5! Why is it not possible?

I don't care about YT videos, with comments turned off, telling me that it's ok on the test garden in US. It is NOT ok on my fields/forests. And I'm not the only one. Other users are eXPeriencing same issues.

XP should behave like a serious company. They should openly discuss existing issues and communicate proposed solutions. E.g. like what did Dilek from Nokta today. Discuss what's in the pipeline and estimated timeline. Heck, Nokta is even implementing user-proposed features. I just want them to let me roll one version back!!!

I know, that guys in XP have done a lot of work, they're exhausted etc. But we are their CUSTOMERS and they should communicate with us.

If Legend was not so heavy, I would switch right now.

Is someone here, who has same issues with Deus II? We should unite and push on XP...