Heya everyone, new user here but I am not new to the game.
I purchased an early Equinox 800 a while back, in fact it was the first one that our local shop received.
I am having a problem where it will not update, the program simply freezes and will not come back no matter how long I let it sit, the detector does not freeze though.
I have tried many different combinations of connecting and disconnecting the detector, starting it while connected, starting the program after connecting and so on.
I also tried on a laptop that had a fresh install of Windows 7 on it with no updates, added the program to Windows defender and tried it with windows defender off.
On my primary computer (Windows 7 Ultimate) I have given the program all permissions, pretty much it could Skynet me if it wanted it.
My Wifi router is open, with no firewall.
I have tried everything I can, spent hours on this and still have not solved the issue.
Please let me know if you or anyone you know is having this problem and how they went about solving it.
Thanks
-Eric-