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Rick Ray

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  1. I am also impressed with Garrett's warranty repair. I had to send my back because the 11" Mono coil had evidently shorted out. I spoke to the repair center and ended up sending my entire Axiom package back and asked that they ensure that everything was okay. I am really glad that I did. They replaced the control panel and all three coils, I had bought an 11" DD, in addition to the 13" DD and 11" Mono. They had it fixed and back to me within 5 business days! The icing on the cake was when they informed me that Garrett had increased the Axiom warranty from two years to three years. I am super happy that they strongly stand behind their product. My only quibble was that I wish that I had received a copy of the work performed order . On my first trip out after receiving my Axiom back, I found a nice gold teardrop nugget. My quibble was consumed by the results. Great warranty, great machine.
  2. Hi, my name is Rick Ray from SW Oregon. I have had an Axiom since March. In talking to a Garret dealer, I was informed that there is a procedure that is required should one change the coil size or type. Did I miss something in the manual or is this new aftermarket advice? Thanks, Rick
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