Nokta Detectors

Hello Chuck.  First of all, we are really sorry that you had a bad experience with our product. Normally, we refer our customers to Kellyco who is currently our repair center in the USA.

And for all parts we replace directly, we almost never ask for the defective part back.

The reason we replaced your part directly and we had to ask for the defective part back is that we had some failures with the small LCDs on the handle in the past but those were complete failures where the LCD did not work at all and we could find the cause. In your case though, you stated that the light comes on the LCD but no numbers. We must find the root cause of the problem. We really do not want to cause any inconvenience and our goal is to avoid future issues and offer better products for our valued customers. 

The address is:

Nokta Muhendislik

Emek Mah. Sıvatyolu Cad. Sakız Sok

No 4 Sancaktepe ISTANBUL

Turkey

Tel: +90 216 415 5686

Just call DHL for a pick-up  and use the DHL number we gave you when sending the part back.

Thank you! 

I just got my Nokta gold plus detector today and ran into trouble . The screen on the handle will light up but can't get a number display on it. I've check the pins and plug with both looking good. I plug it back in and still have the trouble. The detector was double box and it didn't have any damage to either one.

 I hope someone has had the same problem with a quick fix. I really don't want to have to send it in before I can use it.

 Chuck Anders

Hello. My team wants to investigate on this further so please email dilek@noktadetectors.com. Thank you. 

Hello all. A little bit more patience. The availability date and price will be announced the week of December 7th. Thank you!

Steve, a thank you will just not be sufficient for all this hard work but I will say it anyway - A huge thank you on behalf of my team for all you have done. I sincerely hope that you find a lot of gold with our device so that it at least pays off for this hard work although your feedbacks and your review are worth a lot more than that for us! Once again, this is very appreciated and I cannot wait to get the final unit in your hands.

Hello all, I have also been playing with the Makro Gold Racer. I will be posting a bunch of pictures and maybe a video of recent finds soon as I get the all clear from Dilek. I will leave the detailed report to Steve as he always does a fantastic job getting the technical information out. I like the detector, lots of settings but easy to learn. The manufacturer has listened to many people and has made lots of changes towards the final product. I have tested several Gold Racers before the final product was given the go ahead. I am very satisfied with the performance of the Gold Racer and I think many of you guys will also like it.Thanks, TRINITYAU/RAYMILLS

Thank you Ray! My comments to Steve's post applies here as well. You may post your test results keeping in mind that the device you have on hand does not have the final menu setup.  It is also missing the Audio Boost function and the revised iSAT resolution which were added to the device after its test results in Australia. Other than that, the performance is the same. Thank you very much for taking the time to test this device and provide us with your very valuable feedbacks. 

Well, I got a kinda sorta got the go ahead from Dilek on Friday but sent back an email double-checking with her on whether there are any limitations on my ability to blab away in my normal fashion. That, and I got busy testing detectors this weekend, including just getting back from a park detecting go with the Gold Racer. I am hoping to hear back by morning and get one thing posted tomorrow. Like the detector itself, I hope to make it worth the wait.

Thank you Steve - you may post your test results. The only thing is, I want members to be clear that the device you have on hand does not have the final menu setup.  It is also missing the Audio Boost function and the revised iSAT resolution which were added to the device after its test results in Australia. Other than that, the performance is the same and I leave that up to you to comment on. I also want to thank you once again for taking the time to test this device and provide us with your very valuable feedbacks. 

Nokta 

  You posted back in Oct. 07th that the Gold Plus should be here soon. Just to let you know I put my money down for one with Chris on AZoutback. I found one guy on ebay that has them for  sale but talking about later ship date that he just changed a little later.

  I believe good things is worth the wait and I don't plan a trip anytime soon to any gold fields. The thing is after 41 days from your first post I'm wondering where is it ?

 I'm looking forward to all the new detectors you have coming. I just hope I don't run out of money when I see I want another one like the Impact. The word it's self sounds if it has to be a great detector

 Nokta I thank you for posting here and I wish more detector companies did.

   Chuck Anders    

Thank you Chuck for your nice comments and for purchasing our product! The Fors Gold+ shipment has arrived in the USA and I am sure they will distribute it soon to dealers. 

Find the tiniest nuggets, micro jewelry and even coins with the most sensitive and versatile gold detector ever made!

Specifications and Details on the Makro Gold Racer

Hey chuck. It appears the future nokta/ makro detectors are more of a better design for the settings display. But on fors gold, I never really had to change much once I set it for the conditions. If I did I just held it like I was detecting and rolled my arm up so I could see the screen then made adjustments. Only thing is I swing left handed so all the display settings are upside down while commencing this procedure. Good thing I can read upside down. Not sure yet what detector that I will be using this season. But im sure it will be a nokta/makro. Till then ill still use the fors gold.

Hello there! As a matter of fact, many customers were requesting a left-handed version of the device so we made an announcement months ago that customers can place a special order for the left-handed version. You may have missed that announcement. 

Any news on the Racer Gold?

Whats the difference Racer or Racer Gold?

Ivan

Gold Racer is next in the pipeline. The Gold Racer is a high-frequency gold detector designed to detect the smallest nuggets and has necessary adjustments to deal with high-mineralization. 

Hello all! This is to inform you that we started shipping the Fors Gold+ to dealers.

Please check with your dealer on the availability date.

Thank you!

Hello all.... I guess I need to step in here : -)

The device is ''planned'' to be launched as a multi-frequency device.

As the product is still in development, it would be misleading to make definite remarks.

Thank you all...

FYI - we are planning to start shipments to dealers in 2 weeks. Please check with your dealer in terms of availability date.

Nice.....isn't there another machine that ran on 19khz?....and wasnt it a hot one..?

I so agree that a cover, case should be automatic...not an accessory....we want to protect our investment.

Thx for the update, Dilek! :-)

PS I am not saying Nokta would necessarily have to give it to us, but at least make it part of the pkg and if they need to charge a little more, so be it...

Hello there! The extra lower shaft and the 5'' coils were included based on customer feedbacks. We could have included the case and the covers, too but to be honest with you we did not want to increase the price more as for people who own a FORS Gold already and who want to upgrade to the Fors Gold +, it would be a waste of money. Environmental covers can be thrown in the package at the time of order, not a real big issue.

Thanks for that information, any news on the Makro Gold?

Yes, that is the next one in line. Although the launch date is not set, I can say it is not too far out at this point. 

Dear Valued Members:

We are proud to announce that the new FORS GOLD + is available for pre-order now including a FREE 5'' DD coil.

Built on the famous FORS platform, the FORS Gold+ offers advanced gold prospecting capabilities. Operating at 19kHz frequency, the FORS Gold+ features a new advanced All Metal Mode with iSAT (Intelligent Self-Adjusting Threshold) and 2 discrimination modes (Fast & Boost) all designed for harsh ground conditions. The two included waterproof Double-D search coils make the FORS Gold+ the best choice for prospecting in rivers and streams as well.

MSRP: $799

PACKAGE CONTENTS

FGP26 Waterproof Search Coil (26 cm x 14 cm (10’’x 5.5’’) DD

Also includes a FREE FGP13 Waterproof Search Coil 13 cm (5’’) DD

Extra Lower Shaft

Headphones

4 AA Alkaline Batteries

OPTIONAL SEARCH COILS AND ACCESSORIES

FGP26C Waterproof Search Coil (26 cm x 14 cm (10’’x 5.5’’) Concentric

FGP40 Waterproof Search Coil (39.5 cm x 33.7 cm (15.5’’x 13.3’’) DD

Carrying Bag

Weather -Resistant Cover

AC/Car Charger & 4 AA Rechargeable Batteries

Please also find attached the product brochure.

Should you have any questions, please feel free to ask or contact me at dilek@noktadetectors.com

Sent an email off to Nokta 2 days ago haven't gotten a response (probably due to the weekend and different time zones), don't think I can call their number in Turkey with my phone though so not sure how else to get a hold of them. I don't have my manual with me and I'm hoping I can figure out some way to get the machine working again since I need to use it right now.

 

I was detecting for a few minutes, it was working ok, then I noticed that all the settings had reset to stock, I tried upping the sensitivity with no luck and realized that no settings were able to be changed. So I turned the machine off and back on and now it's just stuck on the "system information" screen with the operating and gui versions, serial #, etc and the VDI screen in the handle stopped working at the same time.

 

*Also I had been hiking around maybe 2 miles in the rain with the machine on my shoulder, not sure if that is what did it. I figured since the coil was waterproof and all the external stuff has sealed rubber boots it'd be ok in the rain though. Did I screw up there?

 

I'm hoping there is just some way to reset the machine and get it back working again quickly...? I removed the batteries a few times, once I left them out for 10 mins, turned it off and on quite a few times and was trying to press buttons in any sort of combo that might do a firmware reset (if such a thing is even possible) with no luck.

 

Anyone else had this problem and fixed it?

Hello..this Dilek from Nokta. There may be a disconnection or a short with one of the cables in the system box. If there is a disconnection, it will be easily resolved. If there is a short, this may have been caused by the rain if it went inside the system box. Please send me your email address at dilek@noktadetectors.com and I will further assist you with instructions. Should you need any repair work, Kellyco is currently our repair center in the USA.

Anyone buying a Nokta or Makro metal detector will get the best service possible. Being a company based in Turkey they are doing everything they can to overcome any concerns people might have about service.

Not only is the service outstanding but the company implements suggestions for model improvements at lightning speed. They are able to make changes in weeks when I am used to waiting for months or years from other companies.

They better treat Dilek right. She is the best asset they have. She is the most responsive and should I say it "caring" company representative I have ever encountered.

Steve, thank you so much for your nice compliments! Your support and your objective feedbacks certainly mean a lot and lead us in the right direction in terms of providing the best products we can for our customers! 

I have never had a company treat me with so much respect and lightning fast response like Nokta has...

A lot of companies could really use a schooling from Nokta on how customer relations should be conducted...

I was contacted this morning by Dilek @ Nokta by message from this forum ..submitted my address and phone # ... NO PROBLEM!!!!

just made my day over something as small as a piece of plastic...

I'm still waiting on Fisher 4 mths now for a response to my repeated emails and phone calls... SMH

thank you Dilek for ur excellent customer relations and service...

You are very welcome. It is our job. Your satisfaction is the biggest motivation for our company. Although we are physically thousands of miles away from our customers, we always stand by them in terms of service. 

Hello! Just sent you a PM regarding the issue. It will definitely be taken care of, no worries. 

We do not need frustrated customers, just happy ones : - ) 

Hello all... many of you have been asking for more reseller options.
With the efforts of our distributor Kellyco, here is our first additional reseller in the USA:

http://www.arizonaoutback.com/azoroot/shop/category.aspx/nokta-metal-detectors/1039/

Thank you! 

Dear Valued Members:

We are proud to announce the new waterproof Nokta Pointer:

http://noktadetectors.com/nokta-pointer.asp

Sadly there are many rude and unappreciative people on the Internet. Being anonymous brings out the worst in people. I for one like and very much appreciate the open and forthright path Nokta and Makro have chosen. Illegitimi Non Carborundum.

I am sorry the Racer caught me at such a busy time. I was unable to provide much serious feedback early on. Look like I am finally catching up and will have more time to spend with it soon.

Thank you Dilek.

No need to say sorry Steve. I thank you! You always have been a great help with your sincere and objective feedbacks. I also know you are more interested in the Gold Racer than the current one. When the gold version is close to finalization, I will definitely share more info.