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GoldenboyCO

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  • Gender
    Male
  • Interests:
    Detecting
  • Gear In Use:
    Minelab, Nokta, XP

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  1. Sharing my Quest US customer support experiences. A few months ago my Quest xpointer max protective screen film fell off and the display was scratched by me using in muddy conditions. I could no longer read the display. I reached out requesting how I could do the repair and they offered to repair the issue. The fix is below. Quest homepage-support-blog-Restore Your Xpointer Display: DIY Scratch Repair Guide. It shows my actual pinpointer posted on Jan.09/23. Recently I discovered the pointer had a faulty LED/flashlight. I never used that function and was going on a night hunt. LED would turn on but if you actually detected a target it would dim and stop working. I reached out providing the description of failure to include the video of flashlight not working. Feb 02 I received an email from Quest/Jason with apology and following "Therefore, we will be sending you a new pinpointer to replace the faulty one." In addition, we would like to investigate the issue with your current device. We hope the new pinpointer will serve you well in your future hunts. That set the expectation for a new pointer and a quicker resolution. What I experienced was me proving the pinpointer was defective, and asking Quest to honor their initial offer to send me a new pointer. They chose not to replace unit and swapped a faulty LED module. Feb 17 my pinpointer arrived. I suggest Quest be HONEST upfront on how things will be handled. I did get my repairs but not in the fashion I expected. I'll compare them to ML and XP as I have used their support in the last year. Day/Night.
  2. Thank You to all the Veterans out there. Happy Veterans Day! Hope this weekend everyone takes a little time to reflect and focus on the positive things around us. I also appreciate the Manufacturers and Dealers that do a little something extra for us Vets in the hobby. Make a little time to do something you like this weekend............... Take Care
  3. I recently needed a new pointer and decided to get one with standby mode. Choices were a Sphinx-03 but couldn't find one so I chose the Quest Pro Max w/Magic Holster. I'm glad I tried a pinpointer with that function - It's way more efficient in that regard. You do need to keep an eye on how you holster it as that matters on turning it off. The past few years I've used a profind-35 so that is the comparison and below is only my opinion on where I hunt-mild soil condition parks/fields. Also it's a 100 Promax targets vs. 1000 PF35 targets and a comfort level of use as well. Things I noticed is that the Promax has a more precise search pattern toward the tip of the pointer. Good if you want to pop coins out of turf and like a precise pointer. Maybe not so good if you want quick general hit to pick up a coin in totlot wood chips as the PF-35 gives a more broad search pattern. A pinpointer small LED is hard to read in the sun but all I change is signal strength and sound/vibration. You do need to push the 2 buttons at the same time to change power levels. I can say for a fact my promax is not as sensitive to thin foil and tiny aluminum coming from the ground. I have only found a few small pieces of jewelry so the jury is still out on this. It appears way more stable than the PF in regards to falsing, however I haven't been in the wet ground yet. Overall I'm happy I bought it but I do wish it had a higher operating freq. Take Care.
  4. With the new coil prices - I keep the coil cover on my new D2 coil. I found a great tip on this forum so I wouldn't break a charging clip......Thanks! I like having the covers included with the coil and I can make the choice.
  5. Reading this post reminded me I needed to do the same thing. The site worked fine and I registered my detector. I was wondering if I need to register the coil that came with it? Thanks
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