normmcq Posted July 17, 2020 Share Posted July 17, 2020 Does anyone know if Minelab service center is closed due to Covid 19? I called for help, got the canned recording promising a return call................................Still waiting Norm Link to comment Share on other sites More sharing options...
vanursepaul Posted July 17, 2020 Share Posted July 17, 2020 Haven't heard anything Norm--- But then again i havent ruined anything in a day or two--lolol Is this the number you are using for Jamie 630-401-8154 Link to comment Share on other sites More sharing options...
normmcq Posted July 17, 2020 Author Share Posted July 17, 2020 Thanks Paul, I will try that number Norm Link to comment Share on other sites More sharing options...
vanursepaul Posted July 17, 2020 Share Posted July 17, 2020 Let me know if it works-- i will need it in the future Im sure...lol Link to comment Share on other sites More sharing options...
Steve Herschbach Posted July 17, 2020 Share Posted July 17, 2020 If I recall correctly Jamie is long gone from Minelab. This is the Minelab U.S. service center: Detector Center 190 Oak Shade Road Alum Bank, PA 15521 Phone numbers are 630-401-8154 and 630-401-8159 email info@detectorpro.com Detector Center is Keith Leppert of Ft. Bedford Metal Detectors. Good folks. SALES, SUPPORT & SERVICE MINELAB AMERICAS INC 123 Ambassador Drive, Suite 123 Naperville, IL 60540, USA Customer Care: 1-877-SOS-MLAB (1-877-767-6522) Toll Free: 1-888-949-6522 T: 1-630-401-8150 F: 1-630-401-8180 E: service@minelabamericas.com for Service E: info@minelabamericas.com for Consumer products E: countermine@minelab.com.au for Countermine products 4 Link to comment Share on other sites More sharing options...
vanursepaul Posted July 17, 2020 Share Posted July 17, 2020 I guess it has been since was in Yuma that i talked with her whatever year that was---- thats when i ruined my screen on the zed with a glancing pick strike---- she said it wasnt covered under warranty--hahahaha 2017-2018???? Link to comment Share on other sites More sharing options...
Steve Herschbach Posted July 17, 2020 Share Posted July 17, 2020 The entire supply chain is in disarray due to Covid, and unfortunately many people are now waiting 4-6 weeks for repairs/replacements due to lack of parts. 1 Link to comment Share on other sites More sharing options...
normmcq Posted July 17, 2020 Author Share Posted July 17, 2020 Thanks Steve The first number message, you have reached the voice box of #33, the second # instructs you to leave name and number and then cuts you off before you can. Frustrated Norm Link to comment Share on other sites More sharing options...
Steve Herschbach Posted July 17, 2020 Share Posted July 17, 2020 Try Minelab Americas directly... I added those numbers to my post later so you may have missed it. Also try the Ft. Bedford Detectors phone number 814-215-1732 Link to comment Share on other sites More sharing options...
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