Rick K - First Member Posted September 16, 2015 Share Posted September 16, 2015 According to a thread, on the Friendly forum, Minelab in Chicago no longer does their own repairs, but outsources them to Kellyco in Fla. and to someplace in Chandler AZ for the gold machines. The guy who,posted the info is a Sponsor, so I guess he's a dealer and should know. Kellyco's repair service generally gets good customer feedback. I have no Idea who or what the Chandler AZ facility is. I checked a bit more and the address was MineLab Asc West 3863 E Sawtooth Dr Chandler, AZ 852 That is a residence however Another address was Minelab West ASC 4960 S Gilbert Rd suite 1-134 Chandler, AZ. 85249 That is a strip mall and google street view doesn't show anything like ML there. So - I don't know. Link to comment Share on other sites More sharing options...
tvanwho Posted September 16, 2015 Share Posted September 16, 2015 I will drive past Minelab in Lisle in the next week or so and take some photos, maybe stop in... heck, maybe I can ask them to post on the forum here... Link to comment Share on other sites More sharing options...
Rick K - First Member Posted September 16, 2015 Share Posted September 16, 2015 I'd drive the 20 miles or so to Chandler, but I suspect that there is nothing to see. Link to comment Share on other sites More sharing options...
tvanwho Posted September 23, 2015 Share Posted September 23, 2015 I actually got brave and stopped in Lisle,Illinois on my way back from panning/sluicing for gold and getting rained out in Indiana once again this past weekend. Yes, there actually is a Minelab office here complete with a small showroom and a service center coordinator I guess is her title. She told me that Kellyco in Florida is handling Minelab USA repairs and they are looking for a 2nd repair shop as well. Apparently, they closed up their place in Nevada 6 years ago on account of their General manager lived near Chicago, which is why they are in Lisle, Illinois now. I was shown a demo ZED so at least I know what you ZED owners are talking about now.I was also told that on the Minelab website is a list of discontinued metal detectors and none of them are being serviced by Minelab. I was also told they do have a person who monitors Internet metal detecting forums like this one, but rarely posts. Some of these discontinued machines such as the 3500 may still be serviced by Minelab in Australia, however, but she wasn't sure on that. I took some photos to prove I actually visited the office altho I seem to be missing the office staff group shot...? That's me in the last photo. 1st photo at the entrance. Then the lady at the desk is a finance person. Shots of GoFind detector in the showroom area. --Tom V. 1 Link to comment Share on other sites More sharing options...
brogansown Posted November 26, 2015 Author Share Posted November 26, 2015 Reporting back on the Gp 3500 repairs. My brother's 3500 is repaired and working very well. The problem was located at the point where the power leads come into the circuit boards. What appeared to be a control unit was fried, so my brother decided to fix it himself. But he couldn't find the burnt component anywhere. A friend gave us his broken 3500 and my brother cut out a one inch chunk of circuit board on both machines and glued the friend's still good piece into his machine. After soldering the piece at six locations we took it for a test run. Worked perfectly and we found gold that day. This repair is not for the faint hearted, as the entire circuit is covered with a white coating that doesn't seem to dissolve and has to be scraped away to expose the damaged components. And the parts don't have a known numbering system. But remember it's just an electronic circuit though and follows all the rules of electronics. Sure would be nice to have a circuit diagram since Minelab no longer wants to repair the older models. We could keep them running forever. My brothers restore old cars and since the auto dealerships, like Minelab don't and really couldn't supply parts for the old machines, search the world for parts to bring these old automobiles back to life. 5 Link to comment Share on other sites More sharing options...
Steve Herschbach Posted November 26, 2015 Share Posted November 26, 2015 Wow, that is an impressive repair. I can't imagine actually cutting chunks out of circuit boards and sticking chunks from another detector in myself. A real life FrankenDetector! 1 Link to comment Share on other sites More sharing options...
Lunatek Posted October 25, 2016 Share Posted October 25, 2016 I appreciate this is an old thread but thought I would update the information. In respect to current Minelab models I can recommend Kellyco in the USA and the Detectores in Brazil, both will repair older machines but its always worth checking they have stock parts for the repair before sending, as for current models the answer I am sure is yes get it booked in. And then I would like to mention Lunatek, we are based in the UK and cover the UK and Europe and stepped up when Ireland service centre closed, we are the official Minelab UK and Europe service centre, you can book in online and feel free to get in touch. https://www.lunatek.co.uk 3 Link to comment Share on other sites More sharing options...
AussieMatt Posted October 25, 2016 Share Posted October 25, 2016 New web address for discontinued products: http://www.minelab.com/anz/customer-care/product-notices/discontinued-products Some machines listed can still be repaired by Minelab Australia as per the asterixis. From SD2100V2/GP Extreme onwards according to the list but as it is parts dependant contact them prior to sending. 1 Link to comment Share on other sites More sharing options...
Rick Watkins Posted October 26, 2016 Share Posted October 26, 2016 Gary, good to hear your M.L. is up and finding gold again. I have wondered if minelab has a support list of machines they INTEND to stop working on ahead of time. I only have one M.L. 2300 but would consider getting rid of it if it came up on a list prior to no support if there was some warning. Anyone know if they give such a notice or not? Rick. Link to comment Share on other sites More sharing options...
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