Cal_ Posted January 25, 2023 Share Posted January 25, 2023 Bummer! My brand new (couple weeks) Legend speaker just died while doing some stupid air test and watching it snow. Checked the obvious stuff. Not muted and the headphones still work. Speaker volume was set on 3. Sent in a service form. Now I'm wondering how long a service ordeal like this would take? Anyone been thru a speaker replacement? Link to comment Share on other sites More sharing options...
JCR Posted January 25, 2023 Share Posted January 25, 2023 I think you will be surprised at how quick they will turn it around. Link to comment Share on other sites More sharing options...
Cal_ Posted January 25, 2023 Author Share Posted January 25, 2023 3 hours ago, JCR said: I think you will be surprised at how quick they will turn it around. Yep I did some searching on the net after I settled. They have service centers closer to me than I expected. Still a hassle to have to pack up a nearly new detector and ship it off. Link to comment Share on other sites More sharing options...
DSMITH Posted January 25, 2023 Share Posted January 25, 2023 3 hours ago, Cal_ said: Yep I did some searching on the net after I settled. They have service centers closer to me than I expected. Still a hassle to have to pack up a nearly new detector and ship it off. What firmware version was your Legend since you only received it a couple of weeks ago ??? Link to comment Share on other sites More sharing options...
Cal_ Posted January 25, 2023 Author Share Posted January 25, 2023 11 minutes ago, DSMITH said: What firmware version was your Legend since you only received it a couple of weeks ago ??? v1.09 Link to comment Share on other sites More sharing options...
Ridge Runner Posted January 26, 2023 Share Posted January 26, 2023 Cal_ I had the Simplex and out detecting with it the first time . It was working great until I turned it off and back on but no speaker then. Turn around time was great but I wasn’t told what the problem was. Chuck Link to comment Share on other sites More sharing options...
Cal_ Posted January 26, 2023 Author Share Posted January 26, 2023 25 minutes ago, Ridge Runner said: Cal_ I had the Simplex and out detecting with it the first time . It was working great until I turned it off and back on but no speaker then. Turn around time was great but I wasn’t told what the problem was. Chuck I understand the problem was due to a bad batch of speakers. Link to comment Share on other sites More sharing options...
Digalicious Posted January 26, 2023 Share Posted January 26, 2023 That sucks Cal. I heard that it was a bad batch, and apparently, they outright changed their speaker supplier. Link to comment Share on other sites More sharing options...
Sirius Posted January 26, 2023 Share Posted January 26, 2023 Likely is. Some people use their legend for many months with no problems . My Legend came in with v.1.07 so I hope it's not one of the bad ones! Link to comment Share on other sites More sharing options...
MFF18B Posted January 26, 2023 Share Posted January 26, 2023 10 hours ago, Cal_ said: Bummer! My brand new (couple weeks) Legend speaker just died while doing some stupid air test and watching it snow. Checked the obvious stuff. Not muted and the headphones still work. Speaker volume was set on 3. Sent in a service form. Now I'm wondering how long a service ordeal like this would take? Anyone been thru a speaker replacement? Cal, When mine went out, after boxing it up and sending it out, I had it back in about a week. Hope this helps. Link to comment Share on other sites More sharing options...
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