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Problem With Warranty In Russia


ivan_p

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Yesterday, in Russia, a minelab dealer (mdregion.ru) announced that the installation of telescopic rods, folding knots on Minelab Equinox would void the warranty. 

In this video (turn on subtitles): 

 

What does Minelab dealers says about this in your country?


 

 

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Dealers do not decide what is warranty or not. That is strictly Minelab’s business. Minelab has no way to know what rod has been on a detector, so the premise is silly.

Now, if Minelab is saying they will not warranty handles split due to improper installation on alternate rods.... well, sure, that makes sense. But voiding a warranty for simply using an alternate rod - no.

https://www.minelab.com/support/product-warranty

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