The Absolute Last Thread About Availability Issues & Which Dealer Has What

[Morris]

Are these dealers giving the Vet discount?
Kellyco is getting another shipment this coming week. Unfortunately Minelab does not give them much info on it as to how many they will receive. They need a much much larger amount than they have been receiving. I believe they have recieved less than 20 so far nd the list is hundreds. I think this is on Minelab's back. Minelab said the end of march pre-orders will be filled.  All I can say is there is something rotten somewhere if Kellyco is not going to start getting much larger shipments. It is not Kellyco's fault. End of March I am going to start looking elsewhere. I am a disabled vet and I do not have a long time left that I am going to be able to detect. Time is at an essence. First I will have to get a refund. I have the total amount with the Vet discount tied up at Kellyco. I think somewhereI will find one sooner. 
I am looking for the 800.  

 

[Gerry in Idaho]

21 minutes ago, Morris said:

Are these dealers giving the Vet discount?
Kellyco is getting another shipment this coming week. Unfortunately Minelab does not give them much info on it as to how many they will receive. They need a much much larger amount than they have been receiving. I believe they have recieved less than 20 so far nd the list is hundreds. I think this is on Minelab's back. Minelab said the end of march pre-orders will be filled.  All I can say is there is something rotten somewhere if Kellyco is not going to start getting much larger shipments. It is not Kellyco's fault. End of March I am going to start looking elsewhere. I am a disabled vet and I do not have a long time left that I am going to be able to detect. Time is at an essence. First I will have to get a refund. I have the total amount with the Vet discount tied up at Kellyco. I think somewhereI will find one sooner. 

Yes I offer the 15% VET discount.  I too have units coming int his week and the EQ-600's are not all spoken for.  Contact me direct to get one paid for.  The EQ-800's I have coming in are all spoken for.

Gerry's Metal Detectors in Boise, Idaho at www.gerrysdetectors.com

[Morris]

6 minutes ago, Gerry in Idaho said:

Yes I offer the 15% VET discount.  I too have units coming int his week and the EQ-600's are not all spoken for.  Contact me direct to get one paid for.  The EQ-800's I have coming in are all spoken for.

Gerry's Metal Detectors in Boise, Idaho at www.gerrysdetectors.com

I am looking for the 800. Thanks.  Do you have a waiting list on future 800?

 

 

[Norm S]

Morris this place in Laredo Tx has one in stock, they take paypal. They have an office in laredo but I think the company is a mexican company

El Dorado Metal Detectors Inc

[BlueDog]

1 hour ago, Morris said:

 It is not Kellyco's fault. End of March I am going to start looking elsewhere.  

 

Hey Morris, first of all thank you for your service. Seriously. Thank you.

Secondly, I called KellyCo again today for a quick update, I thought the first time I called was a nightmare! I gave them my order number again, they put me on hold AGAIN and finally admitted AGAIN that I did have an 800 on order. I asked the all important question as to “when”, and was immediately interrupted and told “You’ll get it sooner or later”. Ok. I then asked why people who order 24 days after I did had already received theirs and was interrupted AGAIN by the rep and he threatened to hang up on me and “didn’t get paid enough to listen to this”.... I tried again to talk to this guy but he immediately interrupted me for a third time with and an extremely loud “HEY, HEY, HEY, HEY, HEY, HEY, HEY, HEY.” over me over and over. 

Wtf? I hung up on the jackass. 

Good luck Morris! I hope you get yours soon. 

[Morris]

20 minutes ago, BlueDog said:

Hey Morris, first of all thank you for your service. Seriously. Thank you.

Secondly, I called KellyCo again today for a quick update, I thought the first time I called was a nightmare! I gave them my order number again, they put me on hold AGAIN and finally admitted AGAIN that I did have an 800 on order. I asked the all important question as to “when”, and was immediately interrupted and told “You’ll get it sooner or later”. Ok. I then asked why people who order 24 days after I did had already received theirs and was interrupted AGAIN by the rep and he threatened to hang up on me and “didn’t get paid enough to listen to this”.... I tried again to talk to this guy but he immediately interrupted me for a third time with and an extremely loud “HEY, HEY, HEY, HEY, HEY, HEY, HEY, HEY.” over me over and over. 

Wtf? I hung up on the jackass. 

Good luck Morris! I hope you get yours soon. 

I think it is time to call Kco on Monday and ask for my refund of the full amount that I paid for a pre-order.   I will find one elseware.  I wonder what kind of a hastle I will go through trying to get my money back into my account....
I am now shopping for a new established dealer to work with on a regular basis.  I would like to find one that has the ability to do repaires if needed.  I will start Monday. 

[Chase Goldman]

4 hours ago, Morris said:

I think it is time to call Kco on Monday and ask for my refund of the full amount that I paid for a pre-order.   I will find one elseware.  I wonder what kind of a hastle I will go through trying to get my money back into my account....
I am now shopping for a new established dealer to work with on a regular basis.  I would like to find one that has the ability to do repaires if needed.  I will start Monday. 

Then Keith and company at Fort Bedford (PA) Metal Detectors. may be your ticket as they also run the ML North American repair center, are honoring the 15% ML vet discount, are veteran run, and they don't require prepayment for preorders (as far as I know).  Problem is, all of these great things result in long preorder lines and you will be getting into the back of the line, unfortunately. 

This kind of blows away your primary reason for leaving KCO I know, but if you want a long term, customer-focused dealer relationship, great outfit with great deals for existing vets and retired/disabled vets (outside of of the ML deal previously mentioned) give them a call.  PM me if you want more info.

Also, look at some of the dealers that have posted in this thread and other folks in this thread who have made dealer reccs, especially those who are here responding to customer needs and concerns first and foremost rather than using this as an opportunity to shamelessly plug their business.  Steve pretty much lays down the law as far as that is concerned and you don't last long around here if you are not here primarily to contribute to the community of forum users.

Key is to shop around for the dealer that suits you.  If prepayment is not your cup of tea, several dealers can be found that don't require it.  If you like a dealer who will give you an edge (i.e., shorter wait line) with a prepayment you can find that too. Veteran run and/or veteran discounts, yup shop around.   I actually have two dealers I have a personal customer relationship with because they have different types of detector product inventories and I have different discount arrangements at each.

As far as getting your prepayment back, it shouldn't be a hassle to ask but expect, based on my direct experience a few years back, that it will take 7 to 10 business days for the charge back to occur.

Disclaimer:  I am not a dealer rep and do not have anything but a customer-based relationship with any dealer I have explicitly recommended.  In other words, I am just a guy with a few detectors trying to live up to my forum handle.

Best of luck however you choose to go and thank you for your service and sacrifices.

[dewcon4414]

I went with Keith as well.  It made sense as far as repairs.  I have good communications with him on whats happening.   From what im told there isnt going to be a lot of repairs done.  They dont repair coils...... and will do limited repairs if any on the box.   Its a throw away and replace item for the most part... and they say its more cost effective than opening it.   I live here in Fl and rarely use KCO...... sales tax and if the item is popular seems to always be on back order because they are so large i guess.   Had a guy call me couple of nights with questions on the CTX.  He had one on order there....... he wasnt told about the military discount, but now he has it.   I was told early on they had 1000 pre-orders.....Sometimes squeaky wheel gets the grease too.

[GB_Amateur]

16 hours ago, GKman said:

Anyone out there that may still  be waiting for their Cabela's orders... I found out on Thursday night from Rachel that Minelab did unexpectedly get a small order in and my order (which was submitted very early on 2/20) was shipping in the next one or two business days. I checked my UPS account and found that I have an inbound package from Minelab scheduled for delivery next week. The thing is unless you check your incoming UPS deliveries you wouldn't realize it was on the way...

I got a similar message from Rachel O. on Thursday (ordered mine midday on 2/20).  I e-mailed back and asked if I'd get a tracking number, and if so, from whom.  Here is the response I got from her Friday (same day I e-mailed):

You should receive an email from Cabela’s letting you know your status has changed and it should have your UPS tracking number included.  If you do not receive an email by Tuesday let me know and I would be happy to look into it for you.