Garrett Warranty Increased From Two To Three Years

[Steve Herschbach]

All Garrett metal detectors, pinpointers, and search coils are now warrantied for three years from date of original purchase. This includes current owners who bought within the last two years - you just got an extra year warranty for free!

1. The new three year warranty is retroactive to all Garrett detector, pinpointer, and search coil purchases in the last two years. 

2. Detectors are warrantied from time of original purchase, regardless of who owns them. But second owners better get a copy of that purchase receipt to prevent bumps in the road.

3. Also international sales - the Garrett website is being updated today to reflect that.

Big kudos to Garrett. I've been in the retail game a long time, and can promise that going retroactive on something like this is not what most companies would do.

[dirtman]

Darn good sales point 3 year Warr. 

 

[Cascade Steven]

To me, this speaks to their quality in a positive manner.

[midalake]

Garrett. Their line-up makes me sleepy. 

[King-Of-Bling]

This is good news. But what they really need is a better starting lineup that I could choose from. I've bashed them before for not even being in the game. I would seriously get behind them and try their product if they had a great beach machine. 

[DIG5050]

It’s great customer service for Garrett to increase their warranty to 3 years. Those of us who have Garrett products two years old will benefit from this change in policy. 
Now if they could just polish up the code in the Ace Apex and release it as an update, and release an SMF replacement for the AT series…..

Thanks, Garrett!  

[Daniel Tn]

18 hours ago, midalake said:

Garrett. Their line-up makes me sleepy. 

What in the heck doesn't make you sleepy or yawn?  I don't think I have ever saw you post something in a positive light in regards to an announcement.  

[midalake]

4 hours ago, Daniel Tn said:

What in the heck doesn't make you sleepy or yawn?  I don't think I have ever saw you post something in a positive light in regards to an announcement.  

Could be? Guess I am not one to fall for company hype.  I am one of those "show me" kind of people.  

[DIG5050]

I was impressed by the release of the Ace Apex with its sleeker design CB, SMF, wireless headphones, large display and rechargeable LiPo battery. The firmware could use a little polishing, but the design is solid and I still do enjoy using it, despite owning and using a D2. 

I noticed on a distributor site that the Ace 200 may be EOL, so maybe something is forthcoming from Garrett, aside from camo dipping select models. 

Garrett should EOL all the Ace x00 units and AT variants, use the mechanicals of the Apex and spawn a lower cost Ace xxx locked at one frequency, say 10KHz, (ala Exterra Pro) and provide an SMF beach mode so it’s competent on the wet salt sand. Polish the firmware of the Ace Apex to make it a little more adjustable and capable performer, then expand its settings along with a larger CB/screen to form a new AT(Apex).  They would then have an impressive lineup of detectors. 

[Daniel Tn]

16 hours ago, midalake said:

Could be? Guess I am not one to fall for company hype.  I am one of those "show me" kind of people.  

How does increasing their warranty to customers, get viewed as hype? Seems like that's an actual thing that the customers are now getting.  Garrett is probably the least advertising hyped up company out there.