Nik11 Posted March 18, 2021 Share Posted March 18, 2021 Just received my NEW metal detector "anfibio multi" Is that the usual appearance of a new machine 🤷♂️ ? Also the pulse dive seems to make a small noise from the inside every time I rotate/shake it , like there is something small "floating" inside!! (+they were partially charged) 🙄 PS : it was bought from an official dealer!! Maybe I am overthinking about it 😅what do you think?! Thank you in advance Link to comment Share on other sites More sharing options...
Rick N. MI Posted March 18, 2021 Share Posted March 18, 2021 You need to contact your dealer and get it replaced. Link to comment Share on other sites More sharing options...
Elbert Posted March 18, 2021 Share Posted March 18, 2021 Definitely doesn't look like a new unit. Packaging is suspect to. Link to comment Share on other sites More sharing options...
kac Posted March 18, 2021 Share Posted March 18, 2021 They usually have an inner cardboard insert on the box that the parts fit into so they don't get banged around. Pulse dive pointer does have a small rattle inside, might be from the buttons but seems to be normal. That looked like an open box or demo unit, I would return it. When you get a box most companies will put a small round tape disk over the box edge. If that has been cut then the box has been opened. Link to comment Share on other sites More sharing options...
locator Posted March 18, 2021 Share Posted March 18, 2021 What a bummer. I'd contact the dealer to get it right. Link to comment Share on other sites More sharing options...
Nik11 Posted March 18, 2021 Author Share Posted March 18, 2021 Hello everyone and thank you for your replies!! To be honest I was disappointed as well!! I just contacted the dealer, they told me they do open the box to check the unit etc.... I just e mailed some photos as well and waiting to see what they will tell me!! 🤷♂️ 😤 Link to comment Share on other sites More sharing options...
Mike_Hillis Posted March 18, 2021 Share Posted March 18, 2021 When I buy new I want the new experience I paid the money for. I want to be the one to open the box the first time. I want to be the one to do the first un-packing. I want to enjoy the pristine condition of a brand new blemish free unit fresh from the box. An open box isn't new. Its a return or a demo unit the dealer is offloading, hoping you won't care. Want to share the dealer's name so we don't inadvertently do business with them, because I don't want to buy from a guy who thinks its ok to open boxes and try out detectors and then try to resale them as new units. HH Mike Link to comment Share on other sites More sharing options...
Nik11 Posted March 18, 2021 Author Share Posted March 18, 2021 35 minutes ago, Mike_Hillis said: When I buy new I want the new experience I paid the money for. I want to be the one to open the box the first time. I want to be the one to do the first un-packing. I want to enjoy the pristine condition of a brand new blemish free unit fresh from the box. An open box isn't new. Its a return or a demo unit the dealer is offloading, hoping you won't care. Want to share the dealer's name so we don't inadvertently do business with them, because I don't want to buy from a guy who thinks its ok to open boxes and try out detectors and then try to resale them as new units. HH Mike Hi Mike I want to believe it will be sorted out soon!! You don't have to worry though, that dealer is in Northern Europe (where I am also located ,at the moment) I totally agree with you that it is wrong I m just gonna be a little bit more patient till tomorrow before I start blaming someone!! If there is anyone though who is located in Europe at the moment I ll gladly share my whole "experience" Beforehand!! HH Nik Link to comment Share on other sites More sharing options...
Mike_Hillis Posted March 18, 2021 Share Posted March 18, 2021 Thanks, NIK. I just get steamed because I've had it happen to me, too, only I also had missing parts. It all gets resolved in the end but it just burns me up when I see this. Good luck. HH Mike Link to comment Share on other sites More sharing options...
Ridge Runner Posted March 18, 2021 Share Posted March 18, 2021 When it happens to you it gets real personal quick. I had a dealer drop ship a detector from the detector company and it was missing part of the shaft. I called and told the rep. what I was missing but for a month I got the wrong part. When I did get the correct part I sold that detector and I said I’ll never buy from them again. For what it’s worth it was a sealed box . I think it would be best for you if they did check to make sure you getting what you paid for . Chuck Link to comment Share on other sites More sharing options...
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